Power your CPQ Business Process With Quality Items
The Problem
Many manufacturing companies today, have many applications and systems (ERP, CRM) where data is shared across organizational departments can easily become duplicated and most importantly out of sync or outdated. When this occurs, integration of these systems has no value, answering even basic questions such as “What are my site-specific items?”, “what product(s) have the best margins?”, in some cases “Which are my products are configurable?”, and critical questions about any type of metric or KPI. A technological solution without corresponding changes to business process are likely to fail to produce satisfactory results.
One such business process Configure Price Quote (CPQ) solution requires high quality item / product data in their system to accurately configure their complex products and services and deliver a personalized quote to the customer.
About the Solution
Getting answers to above questions and allow business to gain insights, flow of accurate master data with downstream systems such as CPQ, ERP, CRM are essential critical success factors for seamless business process integration. iSteer’s Item data management solution powered by TIBCO EBX allowed business to connect ERP and CPQ, CRM, Analytical systems through a centralized, well governed “Item MDM solution”.
Solution Features
✓ On-demand PLM, Items, Part Type extraction workflow from ERP system ✓ Part Type data standardization based on enumerated values on Colour, Grill Type, Materials
✓ Perspective driven data search & selection criteria for business users ✓ Composite Part Type views allowing business team to choose right data over 200+ part types, a unique implementation hierarchy-based navigation ✓ Item Synchronization between this MDM, Baan ERP and Infor CPQ based on the RESTful API end points & JDBC connectivity
✓ The application allows the users to transfer multiple items to cloud & on-prem systems
✓ Error reports for providing interface error details
✓ Data Security based on user roles
Benefits:
Single source of truth
Consistent, high quality item / product information in a single place in the MDM , making downstream data dissemination easier and build trust worthiness of the item master data in the enterprise. This solution is record of all the key information about particular item of inventory. It includes all the part types , colour , grill type ,glass, material.
Data Governance and Security
With IT & Business teams involvement data assets are qualified and quantified to enable the business to maximize the value, A systematic policy based approach by data governance council enhances information collection, security, use , retention and deletion.
Reduced time to market
For complex customer configurations its essential that quality data to be organized centrally yet provide “site” specific types, allowing quick configuration, price and quoting process
Innovative Company Image
Ability to access latest master data, timely and accurately will result in great customer satisfaction and open avenues for cross and upselling.
Reduced IT Costs
Having a single container of master data , MDM solution eliminates the need of maintaining multiple copies of master data & associated maintenance activities.
Unlocking Predictive Sales Power with AI by Workato
In today’s data-driven world, managing sales processes efficiently requires more than just automation—it needs predictive insights that anticipate challenges and highlight opportunities. AI by Workato, integrated with Salesforce, empowers sales teams with actionable data, real-time forecasts, and intelligent automation, transforming how enterprises manage their sales pipelines.
The Challenge of Predictive Sales Management
Sales forecasting and opportunity management are complex, often requiring manual updates, subjective insights, and time-consuming processes. This not only slows decision-making but introduces errors that affect deal closures and revenue expectations. Sales teams need a solution that not only automates tasks but also provides data-driven, predictive insights.
AI by Workato: Shaping the Future of Sales
By leveraging AI by Workato , organizations can shift from reactive sales management to proactive strategies. AI delivers predictive forecasts, opportunity scoring, and automated follow-ups that align sales processes with data insights, offering sales teams the agility needed to close deals faster.
Key Features of AI-Enhanced Sales Management:
- Predictive Opportunity Scoring: AI by Workato continuously analyzes data from Salesforce, scoring opportunities based on factors such as interaction frequency, deal stage, and sentiment analysis. The AI model updates scores in real-time, allowing sales teams to focus on high-value deals and flag at-risk opportunities
- Sentiment Analysis on Communications: Natural Language Processing (NLP) by AI analyzes emails, call logs, and meeting transcripts stored in Salesforce. It identifies potential risks by flagging negative sentiment or lack of engagement, enabling sales reps to intervene early and re-align their strategies.
- Real-Time Sales Forecasting: By integrating historical performance and current opportunity health scores, the system generates highly accurate sales forecasts. As opportunities progress or new data comes in, forecasts are automatically updated, helping sales leaders make informed, up-to-the-minute decisions.
- Automated Follow-Ups: Workato recipes automate the follow-up process, triggering actions like sending emails or scheduling calls based on opportunity health scores. For example, if an opportunity stagnates, an automated follow-up is sent to re-engage the client, ensuring that no high-priority deal is neglected.
- Customizable Dashboards via Workato Insights:Workato Insights provides real-time visibility into key metrics, such as opportunity health and forecast accuracy. Sales managers can view detailed reports, analyze trends, and take immediate action based on AI-driven data presented in customizable dashboards.
Workato Recipes and Insights: The Backbone of AI-Powered Sales
At the heart of this AI-driven solution are Workato recipes and Workato Insights—automation workflows and analytics that work together to provide seamless integration between AI, Salesforce, and sales operations. Workato Insights enhances the analytics experience, offering detailed dashboards and real-time data that allow sales teams to make data-driven decisions.
- Recipe for Opportunity Scoring with Workato Insights: Workato recipes pull opportunity data from Salesforce and feed it into AI models. Workato Insights then analyzes key sales metrics, providing detailed reports and dashboards showing how opportunities evolve over time.
Example Recipe:
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Trigger: New opportunity created in Salesforce.
Action: Analyze and score opportunities using AI by Workato and Workato Insights. Action: Update Salesforce with the score and display insights on dashboards
- Recipe for Sentiment Analysis with Insights: Emails, meeting notes, and call transcripts are automatically analyzed for sentiment using AI by Workato. Workato Insights stores and displays these results, allowing sales reps and managers to prioritize opportunities based on communication patterns.
Example Recipe:
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Trigger: New communication log in Salesforce.
Action: Analyze sentiment using AI.
Action: Update opportunity with sentiment score and display insights in dashboards.
- Recipe for Predictive Sales Forecasting with Workato Insights: Workato recipes generate sales forecasts using AI-driven predictions, while Workato Insights provides visualizations and dashboards for sales leaders to monitor forecast accuracy and identify trends.
Example Recipe:
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Trigger: Weekly sales data update.
Action: Calculate new forecast using AI predictions.
Action: Update Workato Insights dashboards with forecast data generated by AI predictions. Why AI by Workato is Essential for Modern Sales Teams
- Data-Driven Decision Making: AI replaces guesswork with concrete data, empowering teams to act based on accurate opportunity health and sentiment analysis. ● Increased Forecast Accuracy: The combination of AI predictions and Workato Insights ensures that sales forecasts are more reliable than manual estimates. ● Higher Deal Closure Rates: Proactive alerts and automated follow-ups mean fewer deals fall through the cracks, leading to higher closure rates.
- Efficiency and Speed: Automating time-consuming tasks like follow-ups and scoring allows sales reps to focus on engaging with high-value leads.
AI by Workato and Workato Insights: Beyond Sales Automation
What sets this solution apart is the seamless blend of AI and automation with powerful analytics from Workato Insights. While traditional tools focus solely on task automation, AI by Workato adds the dimension of intelligence and prediction. Coupled with Workato Insights, businesses can visualize their data, adjust strategies in real-time, and continuously improve sales outcomes.
Conclusion: Shaping Sales Success with AI by Workato and Workato Insights
AI by Workato, enhanced by Workato Insights, takes sales management to the next level, providing more than just automation—it offers predictive power, intelligent insights, and real-time visibility. Sales teams are equipped to make smarter decisions, close deals faster, and forecast with accuracy, all while automating repetitive tasks. This makes it an invaluable asset for modern sales teams looking to stay competitive in a data-driven world.
Ready to unlock the full potential of AI in your sales operations? Reach out to us for a demo and see how Workato and Workato Insights can transform your sales process into an intelligent, automated powerhouse. Contact us today at sales@isteer.com to get started.