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Quality Assurance Services at iSteer

At iSteer, we provide comprehensive Quality Assurance (QA) services that guarantee our clients receive high-quality products, optimized for both usability and functionality. Our QA approach ensures that each feature meets the highest standards, delivering an exceptional user experience and robust performance.

Our QA Process: Comprehensive Test Planning and Execution

Our testing methodology is built on a structured, end-to-end process that ensures every aspect of your product is rigorously tested. We follow a series of steps to validate that the product meets your expectations and industry standards.

Test Planning

The foundation of our QA process begins with clear, detailed test planning. Our team works closely with stakeholders to understand the project requirements and expectations. This collaboration enables us to create test scenarios and cases tailored to the specific needs of your project.

Test Scenarios & Test Case Writing

Our experienced QA engineers design comprehensive test scenarios and write test cases based on business requirements, functional specifications, and user stories. These are crafted to cover a broad range of conditions, ensuring that both functional and non-functional aspects of the product are thoroughly tested. Test cases are created with precision to ensure accuracy and traceability.

Manual Testing Execution

We perform detailed manual testing across various environments to identify issues, verify functionalities, and ensure the product behaves as expected. Our meticulous approach allows us to detect critical defects, bugs, and inconsistencies that could affect the user experience or system performance.

Defect Identification & Reporting

Throughout manual testing, we identify and document defects based on severity (critical, major, and minor). These defects are logged in a tracking system, assigned to the relevant teams for resolution, and monitored until closure. Clear and consistent communication ensures that all issues are addressed promptly.

Timely QA Reporting

To keep our clients informed, we provide regular, detailed QA reports that include the status of test executions, defects found, and potential risks. These reports are actionable, transparent, and shared promptly to keep all stakeholders updated on progress.

Bug Lifecycle & Continuous Improvement

We treat defect management as an essential part of the QA process. Once bugs are identified, we follow a structured defect lifecycle that includes the following stages:

  1. Defect Logging: Detailed bug reports are logged, including issue descriptions, steps to reproduce, and severity levels.

  2. Defect Assignment: Bugs are assigned to the appropriate teams for resolution.

  3. Retesting & Verification: After the fixes are applied, we retest the solution to ensure no new issues arise.

  4. Closure & Reporting: Once defects are resolved and verified, they are closed, and the QA report is updated.

This process ensures continuous improvement and a high-quality end product.

Automation Testing Process

In addition to our manual testing, iSteer leverages advanced automation frameworks to increase efficiency and speed. Automation is ideal for repetitive tasks, regression testing, and larger-scale testing, delivering quicker feedback and more reliable results.

Framework Development

We develop robust automation frameworks using leading industry tools such as Selenium, BDD-Cucumber, and Cypress. These frameworks are scalable, flexible, and maintainable, allowing scripts to be reused across different projects and platforms.

Script Development & Reusability

Our automation scripts are modular and reusable, designed to cover functional, UI, and performance testing. By focusing on reusability, we reduce testing time and effort while ensuring comprehensive coverage.

Continuous Integration & Testing

We integrate automation into the development pipeline to ensure continuous testing with each new code release. This provides faster feedback, helping teams resolve issues early and reduce time to market.

Test Maintenance & Optimization

We continuously maintain and optimize our automation scripts to keep them aligned with new features, UI changes, and evolving business requirements. This ensures that tests remain effective and efficient, providing high-quality results every time.

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Performance Testing

At iSteer, we recognize that performance is a critical aspect of product quality. To ensure your application can handle varying loads and deliver a seamless user experience, we incorporate performance testing into our QA process. Using tools like Apache JMeter and Grafana for advanced performance monitoring—we conduct load, stress, and scalability testing to simulate real-world traffic conditions. This helps us identify potential bottlenecks and performance issues before the product goes live. We monitor key performance metrics such as response time, throughput, and resource utilization, ensuring that your product can handle high traffic volumes and deliver optimal performance even under stress. Through this rigorous testing, we ensure that your product performs efficiently, maintains stability, and delivers an exceptional user experience across different scenarios.

Testing Frameworks and Tools

We use the latest testing frameworks and tools to ensure quality and precision. Our preferred tools include:

  • Selenium WebDriver: Widely used for automating web browsers with support for multiple programming languages.

  • Cypress: A fast, end-to-end testing framework for JavaScript-based applications.

  • JUnit/TestNG: Popular testing frameworks for Java used in unit, integration, and automated functional testing.

  • BDD-Cucumber: A behavior-driven framework that uses Gherkin syntax, often integrated with Selenium.

  • Mocha, Chai, Jest: Testing libraries for JavaScript, ideal for unit and integration testing.

  • Postman: A robust API testing tool for manual and automated testing of RESTful APIs.

  • Extent Reports: Provides user-friendly, detailed reports for test automation.

  • JMeter: A powerful tool for performance and load testing, widely used to simulate heavy traffic on web applications and APIs.

  • Grafana: A visualization tool that integrates with monitoring systems to create real-time dashboards for tracking the performance of applications and infrastructure.

At iSteer, we are committed to delivering top-quality products through thorough testing, automation, and continuous improvement. Our comprehensive approach ensures that your project is not only functional but also optimized for performance, usability, and user satisfaction.

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