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Revolutionizing Automation: iSteer’s AutomateBI Dashboard for Real-Time Error Management

In today’s fast-paced business world, automation is essential for smooth operations, time savings, and reducing mistakes. However, managing the myriad of software applications involved in business processes can become complex, leading to errors that slow things down. 

For most enterprises, the Procure to Pay process is critical and relies on seamless integration of multiple applications, with SAP S4 HANA at its core. Any disruptions in this process can significantly impact your operations. That’s where we come in. 

We understand these challenges, and our solution, AutomateBI, is designed to simplify your life. AutomateBI is an error and audit dashboard built on the Workato integration platform. It not only helps you manage errors in real-time but also provides the insights needed to prevent them from happening. 

With iSteer’s AutomateBI, you gain:

  • Real-time Visibility: Receive instant notifications about errors, allowing you to address them promptly. 
  • Streamlined Resolution: AutomateBI guides you through fixing errors quickly and efficiently. 
  • Enhanced Efficiency: Improve your overall operations and save valuable time with AutomateBI. 

AutomateBI is your partner in achieving smoother, more efficient business processes. From Manual Chaos to Automated Clarity: Conquer Errors and Reclaim Control 

In many organizations, managing errors through manual processes like spreadsheets can create chaos and delays. These time-consuming and error-prone methods often hamper decision-making and efficiency, leaving users grappling with outdated and inaccurate information. iSteer’s revolutionary dashboard offers a solution to streamline and automate error management, transforming the way businesses handle these challenges. 

Why We Need iSteer’s AutomateBI Dashboard 

In an interconnected business environment, even minor automation errors can cascade into significant disruptions. Integration failures can halt critical processes like purchase orders and payments, affecting overall productivity and business continuity. Traditional methods of error

management are no longer sufficient. Real-time monitoring and instant resolution are essential to maintain operational efficiency and ensure seamless workflow. 

The Solution: iSteer’s AutomateBI Dashboard 

Imagine having a powerful tool that identifies and corrects automation issues in real-time. That’s what iSteer’s Automate Dashboard does. Here’s how it transforms the automation landscape: 

  1. Centralized Monitoring: The dashboard offers a unified view of automation errors, ensuring that users can monitor and address issues from a single, comprehensive platform. 
  2. Near Real-Time Data: Data is refreshed every two hours, providing users with almost instantaneous insights into automation errors. This ensures prompt identification and resolution of issues, maintaining the flow of operations. 
  3. Role-Based Access: Users are given specific roles and access based on their job functions and business units, ensuring they see only relevant errors, enhancing security and efficiency. 
  4. Error Categorization: Errors are categorized based on messages from applications like Coupa and error codes from SAP or other systems. This precise categorization aids in quicker error resolution. 
  5. Actionable Insights: The dashboard displays the action party, root cause, and resolution steps for each error, providing users with clear guidance on how to address issues. 
  6. Historical Analysis: Users can analyze error trends and patterns over time.

Benefits of the iSteer’s AutomateBI Dashboard 

The implementation of iSteer’s Automate Dashboard offers several key benefits: 

  • Improved Efficiency: Automated error reporting and near real-time insights reduce the time spent on manual reporting and analysis, allowing users to focus on resolving issues. 
  • Enhanced Decision-Making: Accurate and timely information aids in better decision-making and proactive issue resolution. 
  • Increased Flexibility: Customizable views ensure that users have the flexibility to tailor the dashboard to their needs. 
  • Secure Data Handling: Role-based access ensures that sensitive information is only accessible to authorized users, maintaining data security. 
  • Broad Applicability: The framework’s versatility means it can be integrated into various business processes, enhancing error management and automation across different departments. 
  • Future-Proof: The dashboard’s extensibility with AI capabilities ensures that it can evolve with technological advancements, providing predictive insights and intelligent automation. 

Key Components of the Dashboard

Audit Framework 

  • Overview: A common functional recipe for audit records is utilized across all interfaces, pushing batches of audit records to a centralized database. 
  • Features: 

– Standardized Logging: Ensures uniformity and consistency in logging across all recipes. 

Comprehensive Tracking: Facilitates comprehensive tracking of actions performed by Workato recipes. 

– Simplified Analysis: Centralized storage of logs in a database enables easy analysis and reporting. 

Error Framework 

  • Overview: A common functional recipe for error logging categorizes errors based on error codes, stores them in a database, and sends notifications via email. ● Features: 

– Simplified Error Handling: Provides a centralized approach to error handling, reducing complexity and redundancy. 

– Customizable Notifications: Configurable notifications to specific parties based on errors. 

– Integrated Analysis: Integration with Power BI dashboards enables comprehensive analysis and visualization of error data. 

Integration Error Dashboard (iSteer’s AutomateBI Dashboard) 

The Power BI dashboard provided by iSteer offers a comprehensive view of automation errors by fetching data from the Workato database. This high-level tool includes various features to streamline error management. Audit logs and error logs track and store detailed records of all interface activities and errors, respectively. Error notification settings ensure that errors are categorized and notified appropriately. The dashboard also maintains various hierarchies such as different business units, functional units, and support teams along with their respective lists of interfaces. Moreover, it provides historical error statistics, including daily counts, based on the defined hierarchy. 

Role-based access control ensures secure and relevant access to users based on their roles. The outstanding errors overview categorizes and displays all unresolved errors, making it easier for users to identify and address issues promptly. For further details, reach out to iSteer. 

Ease of Integration

Integrating the AutomateBI Dashboard into existing workflows is straightforward and seamless. iSteer provides a comprehensive setup guide and support to ensure a smooth implementation. The dashboard is designed to be user-friendly, requiring minimal training for end-users. Its integration with Workato’s powerful automation capabilities ensures that data flows smoothly, and errors are captured and addressed in real-time, without disrupting ongoing processes. 

Conclusion: Transforming Automation Management for the Future 

iSteer’s AutomateBI Dashboard, powered by Workato and PowerBI , represents a transformative leap in automation error management. By providing a centralized, real-time view of automation errors and equipping users with actionable insights, the dashboard enhances the efficiency, scalability, and reliability of automation processes. iSteer’s innovative approach not only simplifies error handling but also empowers organizations to make data-driven decisions swiftly and accurately. This commitment to leveraging cutting-edge technology ensures that businesses can maintain seamless operations and focus on growth. 

Ready to transform your data integration and automation capabilities? 

Contact us today at sales@isteer.com to explore how iSteer can empower your organization to streamline workflows and optimize data operations for the future.

iSteer StackWatch AI Agent – Cut Through the Noise, Get to the Root, Resolve Faster

iSteer StackWatch AI Agent – Cut Through the Noise, Get to the Root, Resolve Faster

In IT operations today, many hours are lost not in fixing problems—but in simply trying to understand what the problem actually is. Critical incidents often set off a chain reaction: conference calls begin, support groups light up on Teams, someone logs into TIBCO Administrator, another checks EMS queues, another sifts through Splunk logs. Yet after 15 minutes, three people, and five different systems, the answer is often still elusive: “Is the app even running?”

This is the heart of the challenge. Too much time gets lost in chasing information before resolution even begins. Every minute spent hunting for logs, dashboards, or process health is a minute that business systems remain down and customers are impacted.  

This is exactly the problem that the iSteer StackWatch AI Agent is designed to solve.  

At iSteer, we’ve spent years helping enterprises modernize their integration and support landscapes. StackWatch AI Agent is the next step in that journey — born from real-world problems in TIBCO ecosystems, designed hand-in-hand with support teams, and powered by AI to scale with your evolving needs.

Our vision is to turn every support desk into a smart desk — one where AI augments human expertise, so critical incidents are resolved faster, risks are detected earlier, and teams can operate with confidence.

The Challenge: Too Many Systems, Too Much Delay

Imagine this scenario:
A P1 ticket lands — a critical application is failing to transform messages to the CRM system. Within minutes, chat groups go live and multiple teams scramble to investigate.

  • Someone logs into TIBCO Administrator to check deployments.

  • Another digs into EMS queues using GEMS or CLI.

  • A different engineer fires up Splunk and runs raw log queries.

  • Meanwhile, messages fly across Teams channels: “Any update? Is the app even running?”

By the time an answer takes shape, it has consumed 15 minutes, 3 people, and 5 different systems. Multiply this across dozens of incidents, and the operational drag becomes enormous.

The question is simple: What if these answers were available instantly through a single conversational interface?

Meet StackWatch AI Agent: The Future of IT Ops Assistance

StackWatch AI Agent turns natural queries into instant, actionable insights. Instead of hunting across tools, your teams can simply ask:

  • “How many pending messages are in queue sample?”

  • “Show me last 10 errors for App X.”

  • “When was the last deployment for this app?”

The Agent securely connects to TIBCO EMS, TIBCO Administrator, Splunk, and Confluence, interprets the query using NLP, executes the right commands in real time, and responds back directly within familiar collaboration channels like Microsoft Teams.

StackWatch replaces complexity with clarity.

 Key Capabilities of StackWatch AI Agent

1. TIBCO EMS Integration
From queue health checks to listener monitoring, StackWatch leverages NLP to instantly surface EMS insights. No need for CLI commands or GUI logins — your teams can:

  • Monitor pending message counts for queues and topics.

  • Retrieve queue listener counts.

  • Identify consuming applications.

  • Run real-time health checks by simply asking in plain English.

2. TIBCO Administrator Integration
Application availability directly impacts business outcomes. StackWatch transforms how ops teams track deployments and application health:

  • Get the deployment status of any app on demand.

  • Retrieve last deployment timestamps.

  • List active, swapped, or aborted processes.

  • Monitor overall app health and availability continuously.

3. Splunk & Log Analysis
Searching logs shouldn’t require coding expertise. With StackWatch, teams can type natural queries like:

  • “Show last 10 errors for App X.”

  • “Fetch errors in the last hour for service Y.”

The Agent automatically translates the request into a valid Splunk query, executes it, and returns results in real time. It even builds sample queries when needed, turning complex syntax into simple human understanding.

4. Confluence Knowledge Access
Support doesn’t stop with systems — knowledge and documentation are just as critical. StackWatch integrates with Confluence to:

  • Fetch application overviews and architecture diagrams.

  • Provide direct links to runbooks.

  • Identify owners and points of contact (POCs).

  • Streamline onboarding by surfacing dependencies and guides instantly.

 StackWatch AI Agent Architecture  

The diagram shows how Microsoft Teams connects through Azure Bot Services to power natural queries, which are interpreted by AI (LLM) and passed to backend systems like Tibco EMS, Tibco Administrator, Confluence, and Splunk. The seamless flow illustrates how StackWatch serves as a bridge between human queries and complex enterprise systems.

 Capabilities in Action  

  1. Real-Time EMS Visibility  

Support can instantly:  

– Check pending message counts.  

– Monitor queues and topics.  

– Identify which apps are consuming queues.  

  1. Application Health Checks  

Teams no longer guess about deployments or app status. They can:  

– Retrieve health and availability instantly.  

– Track lists of active, swapped, or aborted processes.  

– Confirm when the last deployment occurred.  

  1. Automated Log Retrieval  

Without learning Splunk syntax, users can type:  

– “Errors from the last 30 minutes for BillingApp.”  

– The agent automatically builds the query, executes it, and returns results.  

  1. Knowledge at Your Fingertips  

Onboarding or escalation made easy with:  

– Links to runbooks.  

– Owner/POC information.  

– Architecture overviews that normally take time to dig out of Confluence.  

 Business Benefits  

Faster Incident Resolution: Eliminate delays caused by tool-hopping and cross-team dependencies. Teams get instant answers, reducing Mean Time to Resolution (MTTR).

Improved Productivity: Free support staff from repetitive queries. Let AI handle the basics so humans focus on complex troubleshooting.

Reduced Errors: Manual queries and lookups are prone to mistakes. StackWatch ensures precision every time with consistent, automated retrieval.

Knowledge Access Anywhere: New joiners and seasoned engineers alike can access documentation and process runs without sifting through multiple Confluence spaces.

Better Collaboration: Direct integration with Teams means everyone stays aligned, updated, and informed — without toggling screens.

 Why iSteer StackWatch AI Agent

At iSteer, we design solutions with one guiding principle: make technology work for people, not the other way around.

With StackWatch:

  • AI reduces incident chaos to simple clarity.

  • IT and support teams get time back.

  • Organizations shorten MTTR, save costs, and improve customer satisfaction.

StackWatch is not just another monitoring interface — it’s an intelligent agent that always knows where to look and how to answer.

StackWatch AI Agent — Faster insight. Smarter support. Better business.  

 
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