Managed services offer a range of benefits for companies, particularly in today’s increasingly complex and technology-driven business environment. Some of the benefits of a company opting for Managed Services:
24/7 Proactive Monitoring : A dedicated team constantly monitors the applications and the environment looking out for any signs of failure or performance degradation.
Proactive Maintenance: Managed service providers proactively monitor and maintain IT systems, preventing potential issues before they cause disruptions.
Faster Response Times: Issues are typically resolved more quickly due to the dedicated support teams and remote access capabilities of managed service providers.
Increased Employee Productivity: With a stable and reliable IT infrastructure, employees can focus on their core tasks without worrying about technology-related problems.
Specialized Skills: Managed service providers have access to a pool of highly skilled IT professionals with expertise in various areas, such as network security, cloud computing, and data management.
Latest Technologies: They stay up-to-date with the latest technologies and best practices, ensuring that companies have access to the most advanced solutions.
Some of the Customers whom we serve
A Manufacturing Company: iSteer manages the applications of a major manufacturer providing them 24/7 support. We have implemented monitoring solutions that do not require the Support team to be constantly monitoring the servers. In case of any failure, we get immediate notification about the issue. This helps us to inform the Customer of any potential issues that occur in their environment much before it can start affecting their business.
A Semiconductor manufacturer: iSteer took over the Managed Services for another services Company and has been helping the Customer to close open issues that had been pending for a long time. We have made enhancements to existing applications and also identified and fixed open issues. We recently migrated the Customer to the latest version of the platform on which their applications run, all thanks to our meticulous planning and successful implementation by our experienced team.
Why Choose iSteer for Managed Services?
At iSteer we have been helping Customers for last 15 years in different domains like Manufacturing, Retail, Shipping, Healthcare, Financial Services, Telecom etc. During this time, we have spent countless hours in developing applications and enhancing and supporting them. We realize the importance of your business and how important it is to resolve any issues in the shortest possible time. This is the reason we have clearly defined support processes and SLAs to make them time bound. Please get in touch with us if you would like us to manage your applications.
