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Category: Healthcare

Transforming Healthcare with AI-DrivenTranscript Processing: A Game-Changer for Clinician-Patient Interactions

In the healthcare industry, every interaction matters—especially those between clinicians and patients. As patient care increasingly shifts to virtual platforms, it’s vital to ensure that every consultation is optimized, recorded, and analyzed to enhance care delivery. Imagine a system that can not only capture every detail from virtual meetings on platforms like Google Meets, Zoom, or Microsoft Teams but also analyze those conversations to extract critical insights. Now, add to that the ability to match patients with the most suitable healthcare professionals based on their specific needs—whether it’s their specific medical condition or behavioral patterns, particularly in cases involving specialized care for conditions like autism.

iSteer has built a packaged solution that integrates these functionalities seamlessly into healthcare environments, allowing healthcare providers to immediately benefit from this advanced automation technology. This is the power of integrating AI by Workato into virtual healthcare workflows.

The New Frontier in Patient Care:

Seamless Transcript Processing. Today’s healthcare organizations face a dual challenge: managing large volumes of patient interactions while ensuring personalized care. With AI-powered automation, managing these conversations becomes significantly easier. Here’s how the integration of Google Meets, Zoom, or Microsoft Teams with Workato can enhance patient care by transforming transcript processing into actionable insights.

Automatically Capture and Process Transcripts:

First, integrating Google Workspace, Zoom, or Microsoft Graph API (for Microsoft Teams) with Workato ensures that every virtual meeting’s transcript is captured and processed in real-time. This workflow ensures that patient consultations are documented, and vital details such as symptoms, treatment plans, and patient concerns are readily available for further analysis. The transcript retrieval process is entirely automated, meaning clinicians can focus on patient care, knowing the system will store every detail accurately and promptly.

AI-Powered Insights for Clinician-Patient Conversations:

Once the transcript is captured, the AI by Workato connector steps in. This powerful tool analyzes the transcript to assess key information like:● Patient symptoms or specific criteria for diagnosis.
● Treatment recommendations and care plans.
● Behavioral patterns, especially in cases requiring specialized care, such as working with children or patients with autism.

These insights help clinicians and healthcare teams make informed decisions based on real-time data extracted from patient conversations.

Matching Patients to the Right Technicians or Healthcare Professionals 

One of the most critical aspects of patient care is ensuring that the patient is matched with the right healthcare professional. Whether it’s a technician, nurse, or therapist, AI by Workato analyzes patient discussions and suggests the most suitable professional based on the patient’s specific needs.

For example, in autism care, where behavioral patterns and specialized treatment play a pivotal role, the AI system reviews these factors and ensures that the assigned healthcare professional is well-equipped to handle the patient’s condition. 

Practical Use Case: How It Works 

Let’s look at how this works in practice. A clinician and patient engage in a virtual consultation through Google Meet, Zoom, or Microsoft Teams. The system automatically captures the transcript of this interaction, and AI by Workato analyzes the conversation, highlighting key symptoms and treatment plans. The AI system then identifies a technician with the right skills and experience, ensuring the patient gets the specialized care they need, such as in autism treatment. 

All this happens seamlessly, reducing the burden on healthcare providers while enhancing the quality of care delivered. 

Documenting and Storing Critical Data

Storing critical patient information, including meeting transcripts and AI-generated summaries, is just as important as generating it. This integration allows healthcare providers to store patient data in: 

  • Google Sheets for easy sharing. 
  • Healthcare CRMs like Salesforce, HubSpot, Zendesk or Zoho to track patient interactions. 
  • Databases like MySQL or PostgreSQL for long-term storage and compliance. 

With everything documented and accessible, healthcare teams have the information they need to provide continuous care, track progress, and make informed decisions.

Demonstrating Impact: Preparing for the Future of Healthcare 

The benefits of integrating AI-driven transcript processing go beyond day-to-day operations. The proof-of-concept phase allows healthcare providers to test the system in real-world scenarios, such as patient consultations or care planning sessions. This helps demonstrate the tangible impact AI can have on improving patient outcomes. 

By showcasing AI’s role in summarizing conversations, generating insights, and making technician-patient matches, healthcare organizations can see how AI can elevate patient care to new heights. 

Unlocking the Full Potential of AI in Healthcare 

This AI-powered transcript processing solution is ideal for healthcare organizations that deal with frequent patient interactions, especially in specialized care fields like pediatrics, autism, or chronic disease management. By leveraging tools like AI by Workato, healthcare teams can automate the administrative aspects of patient care, allowing clinicians to focus on what matters most—delivering personalized, high-quality care. 

As virtual care continues to expand, the ability to capture, analyze, and act on patient conversations will become a cornerstone of modern healthcare. With this solution, healthcare providers can stay ahead, ensuring that every patient receives the care they need, tailored to their specific conditions and behavioral patterns. 

See the Solution in Action

If you’re interested in seeing how this AI-driven transcript processing solution can transform your healthcare workflows, reach out to iSteer for a personalized demo. Our team will walk you through the entire process—from transcript analysis to technician matching—and show how our solution can be customized to meet your organization’s unique needs. Contact us today at sales@isteer.com to get started.

CI/CD for TIBCO Scribe Migration Using Azure DevOps

Overview

Every client typically maintains multiple environments, such as DEV, UAT, SIT, and PROD. When they need to migrate or move TIBCO Scribe solutions from one environment to another, the process often involves manual work. This manual effort can lead to errors during migration, increasing the risk and time required. To overcome these challenges, we can leverage TIBCO Scribe APIs, PowerShell scripting, and Azure DevOps CI/CD pipelines to automate the migration process. This approach ensures a seamless, error-free, and efficient migration across environments.

Problem Statement

Migrating Tibco Scribe solutions between organizations can be a time-consuming and error-prone manual process, especially when dealing with multiple deployments. This blog post outlines a solution using Azure DevOps to implement a CI/CD pipeline that automates the migration process, saving you time and effort.

What is TIBCO Scribe?

TIBCO Scribe is a cloud-based integration platform that simplifies data migration, replication, and integration between applications and data sources. It provides tools for building, deploying, and managing integrations, allowing organizations to automate workflows across their ecosystem effectively.

What is CI/CD in Azure DevOps?

CI/CD (Continuous Integration and Continuous Deployment) in Azure DevOps is a development practice that enables teams to build, test, and deploy code changes in an automated and streamlined manner. Azure DevOps provides a suite of tools for creating pipelines, managing repositories, and deploying applications across environments such as Development (Dev), User Acceptance Testing (UAT), and Production (Prod).

Authentication and Authorization

To manage multiple TIBCO Scribe organizations (Dev, UAT, Prod), authentication and authorization are performed using token-based authentication in API requests.

  1. Generate Token: Use secure credentials to generate a token that provides temporary access for API requests. This token is used in place of username and password to enhance security.

  2. Authenticate Requests: All API calls, such as retrieving solutions or migrating them, are authenticated using the token in the headers. This ensures secure and streamlined access to resources across all environments.

Base API Endpoint: https://agent.scribesoft.com/v1/

Scribe APIs for Migration

Below are the key APIs used for the migration process:

  1. Get Organization Details (Org ID): Retrieves the source and destination organization IDs required for migration.

GET /v1/orgs

  1. Get Solution ID: Fetches the unique solution ID from the source organization.

GET /v1/orgs/{orgId}/solutions

  1. Get Destination Agent ID: Retrieves the agent ID for the destination organization to ensure the solution is migrated to the correct environment.

GET /v1/orgs/{orgId}/agents

PowerShell Script for Migration

The following steps outline a PowerShell script to automate the migration process:

1. Authenticate with Scribe

Authenticate using API credentials to access the Scribe API.

2. Check if Solution Exists in the Destination Organization

Ensure the solution does not already exist in the destination environment to prevent duplication.

3. Validate Connections in Destination Organization

Verify that all necessary connections exist in the destination organization before migrating the solution.

4. Migrate the Solution

Perform the migration by exporting the solution from the source organization and importing it into the destination organization.

Conclusion

By leveraging  Azure DevOps CI/CD pipelines and PowerShell scripting makes TIBCO Scribe solution migration across multiple organizations straightforward and efficient. Automation ensures that the process is consistent, minimizes manual effort, and speeds up deployment timelines. With secure token-based authentication and API integration, the migration becomes more reliable and error-free.

How iSteer can help you with this solution?

At iSteer, we understand the challenges of migrating TIBCO Scribe solutions. Many of our clients have faced similar hurdles, struggling with complex and time-consuming migrations. There is a direct document available to implement this solution, providing a clear, step-by-step guide to ensure a seamless migration process. To address these challenges, we’ve developed a streamlined, automated CI/CD solution that has successfully helped countless clients move their solutions quickly and efficiently.

Finding the Right Technology Fit for Your Business

Navigating the ever-evolving technology landscape can feel like a daunting task. Buzzwords like microservices, AI/ML, and LLMs are constantly bombarding us, and it’s easy to get swept up in the hype. While the latest advancements offer incredible potential, it’s crucial to remember that no single technology is a magic bullet.
The truth is, many businesses still rely on legacy systems and traditional processes. Perhaps you’re dealing with batch processing, EDI file exchanges, or on-premise applications. Digital transformation is a journey, not a destination, and it’s important to find solutions that align with your unique needs and pace.


At iSteer, we understand that one size does not fit all. With over 15 years of experience, we’ve helped countless clients navigate their technology challenges. We partner with leading software companies and cultivate expertise across a wide range of solutions, allowing us to offer truly customized approaches.
Here’s how we can help:

  • Cloud Solutions: Whether you’re looking to migrate to the cloud, optimize your existing cloud infrastructure, or maintain a hybrid environment, we can guide you through the process. Our expertise spans multiple cloud platforms, ensuring you remain cloud-agnostic and retain flexibility.
  • Application Modernization: We can help you modernize your legacy applications, integrate disparate systems, and automate manual processes, improving efficiency and reducing costs.
  • API Management: Simplify API implementation and unlock new revenue streams with our API management solutions. We can help you design, deploy, and manage APIs effectively.
  • Data Integration: From EDI file exchanges to large-scale data transfers, we have the expertise to ensure seamless data flow across your organization.

Our Approach:
We begin by thoroughly analyzing your requirements and understanding your business objectives. Then, we recommend the most suitable solutions, whether on-premise, cloud-based, or a hybrid approach. Our team of experts will work closely with you to:

  • Provision and configure your environments
  • Develop and implement deployment pipelines
  • Monitor and manage your applications

Ready to embark on your technology transformation journey?
Contact iSteer today. We’re here to help you find the perfect technology fit for your business.

Cost Optimization on Cloud Platforms

Cloud computing has transformed how businesses operate by offering scalable, flexible, and cost-effective solutions for IT infrastructure. At iSteer, we understand that the pay-as-you-go model can sometimes lead to unexpected costs if not managed strategically. Our expertise in cost optimization helps businesses minimize cloud spending while maintaining performance and scalability.

Key Challenges in Cloud Cost Management

  1. Unpredictable Spending Patterns

    • Many businesses face fluctuating costs due to unforeseen resource usage.

  2. Underutilized Resources

    • Idle resources often go unnoticed, leading to unnecessary expenses.

  3. Complex Pricing Models

    • The diverse pricing models across cloud providers can confuse organizations.

Benefits of Effective Cost Optimization

  • Improved ROI: Maximizing resource utilization ensures better returns.

  • Operational Efficiency: Streamlined cloud operations reduce waste.

  • Scalability: Resources are dynamically adjusted to meet demands without overprovisioning.

Key Strategies for Cost Optimization

  1. Right-Sizing Resources

    • Description: Ensure that compute instances, storage, and other resources match actual usage requirements.

    • Actions: Regularly monitor resource utilization and scale resources up or down as needed.

  2. Leveraging Reserved Instances (RIs)

    • Description: Commit to using certain resources for a one- or three-year term to receive significant discounts.

    • Actions: Analyze long-term workloads and purchase RIs for predictable usage.

  3. Utilizing Spot Instances

    • Description: Use spot or preemptible instances for non-critical or flexible workloads.

    • Actions: Leverage these for batch processing, data analysis, or development/testing environments.

  4. Automating Resource Management

    • Description: Implement automation to schedule shutdowns of unused instances and scale resources dynamically.

    • Actions: Use tools like AWS Auto Scaling, Azure Automation, or Google Cloud Operations.

  5. Storage Optimization

    • Description: Identify unused or redundant storage and move infrequently accessed data to lower-cost tiers.

    • Actions: Use lifecycle management policies to transition data between storage classes.

  6. Monitoring and Alerts

    • Description: Continuously monitor usage and set up alerts for unusual spending patterns.

    • Actions: Use native tools like AWS Cost Explorer, Azure Cost Management, or Google Cloud Billing.

  7. Serverless Architectures

    • Description: Adopt serverless computing for workloads with unpredictable traffic.

    • Actions: Implement services like AWS Lambda, Azure Functions, or Google Cloud Functions.

  8. Containerization and Kubernetes

    • Description: Use containers and orchestration tools to improve resource utilization.

    • Actions: Deploy applications with Kubernetes or Docker Swarm for better cost efficiency.

  9. Using Discounts and Credits

    • Description: Take advantage of discounts, free tiers, and promotional credits offered by cloud providers.

    • Actions: Stay updated with provider offerings and negotiate custom discounts if applicable.

  10. Adopting FinOps Practices

    • Description: Foster collaboration between engineering, finance, and management teams to align cloud spending with business objectives.

    • Actions: Establish a centralized team to enforce cost governance policies.

Tools and Services for Cost Optimization

At iSteer, we utilize the following tools to maximize your cloud investment:

  • AWS: AWS Trusted Advisor, AWS Cost Explorer, AWS Savings Plans

  • Azure: Azure Advisor, Azure Cost Management, Azure Reservations

  • Google Cloud: Google Cloud Pricing Calculator, Google Cloud Cost Management, Recommender

Real-World Use Cases

  • Case Study 1: Retail Company

    • Challenge: High storage costs due to unused data.

    • Solution: Implemented lifecycle policies to transition old data to lower-cost storage tiers.

    • Result: Reduced storage costs by 40%.

  • Case Study 2: E-commerce Platform

    • Challenge: Unoptimized compute instances leading to high operational costs.

    • Solution: Right-sized instances and utilized reserved instances for predictable workloads.

    • Result: Achieved 30% savings on compute costs.

Why Choose iSteer for Cloud Cost Optimization?

Our tailored solutions are designed to align with your business objectives. By leveraging industry best practices and advanced tools, iSteer ensures that your cloud infrastructure is optimized for cost efficiency and performance.

  • Custom Strategies: Tailored solutions for unique business needs.

  • Proven Expertise: Experienced professionals with a track record of success.

  • Continuous Support: Ongoing guidance and monitoring to ensure sustained savings.

Conclusion

Optimizing cloud costs requires continuous monitoring, strategic planning, and expert guidance. At iSteer, we are committed to helping businesses unlock the full potential of their cloud investments. Contact us today to learn how our cost optimization strategies can transform your operations and drive success.

API Management Migration: Ensuring a Seamless Transition

APIs are at the heart of the business digital operations, powering customer experiences, internal processes, and third-party integrations. But what happens when the current API platform can no longer keep up with business demands? Whether scaling for growth, modernizing legacy systems, or consolidating platforms, migrating APIs is a crucial step.

For business stakeholders, API migration is about more than just technology—it’s about ensuring continuity, reducing risks, and enabling future innovation. This guide outlines the key steps to ensure API migration aligns with business goals.

Understand the Scope of Migration

A clear understanding of the migration scope prevents surprises down the line. Here’s what to focus on:

Prioritize Key APIs

  • Critical APIs: Identify APIs central to business operations and prioritize them in the migration plan. These are the APIs customers or partners rely on most.

  • Legacy APIs: Decide the fate of older APIs:

    • Migrate if they’re still valuable.

    • Deprecate if they’re no longer needed.

    • Re-engineer if they need modernization to meet new business needs.

Know What’s Included

The migration involves more than APIs. It also includes:

  • Policies (e.g., security, rate-limiting).

  • Developer Portals (content, user accounts, and subscriptions).

  • Analytics and Reporting (historical data, dashboards).

  • Authentication Systems (OAuth, API keys).

Exclude Non-Essential Items

Streamline the process by excluding:

  • APIs scheduled for deprecation.

  • Outdated analytics data that won’t impact future operations.

This clarity ensures resources are spent wisely, focusing on assets that matter

Assess the Platforms

Before migrating, compare the current platform with the target one. For business stakeholders, the question is simple: What value does the new platform bring to our business?

Key Considerations

  • Enhanced Capabilities: Does the target platform offer features that will improve performance, security, or scalability?

  • Business Continuity: Are there any gaps between the two platforms that could disrupt operations?

  • Customization Needs: Will you need to adapt policies, integrations, or branding to align with the new platform?

Leverage New Opportunities

Look for ways to use the migration as a springboard for innovation. For example:

  • Automate processes to reduce costs.

  • Use advanced analytics to gain deeper business insights.

  • Improve developer onboarding and collaboration with an enhanced portal experience.

Plan the Migration

Migration is as much a business operation as it is a technical one. A well-structured plan ensures minimal disruption and maximum ROI.

Set a Realistic Timeline

  • Start with low-risk APIs to build confidence in the process.

  • Gradually move to business-critical APIs once the migration is validated.

Choose the Right Strategy

  • Lift-and-Shift: Ideal for quick migrations where minimal changes are needed.

  • Rebuild-and-Optimize: Best for long-term benefits, where APIs are redesigned to leverage the new platform’s features.

Automate Where Possible

Automation reduces risks, saves time, and ensures consistency during the migration.

Establish Milestones

Key milestones to track progress include:

  • Completion of API inventory.

  • Proof of concept (POC) to test feasibility.

  • A pilot phase with select APIs.

  • Full migration and rollout.

Test and Validate Before Deployment

Thorough testing ensures that migration delivers the business continuity that stakeholders expect.

Pre-Migration Testing

  • Measure performance to establish a baseline (e.g., response times, error rates).

  • Verify security mechanisms to protect sensitive data.

Post-Migration Testing

  • Confirm functionality parity with the old platform.

  • Ensure that all business-critical integrations work as expected.

Success Criteria

  • APIs meet performance benchmarks.

  • No security vulnerabilities.

  • Full integration with backend systems and external partners.

These criteria ensure the migration doesn’t just work—it works for the business.

Rollout with Minimal Risk

Rollout strategy should prioritize stability and customer satisfaction.

Choose the Right Rollout Approach

  • Phased Rollout: Migrate in batches, starting with less critical APIs.

  • Parallel Run: Keep both platforms running simultaneously until there is confidence in the new platform.

  • Canary Deployment: Direct a small percentage of traffic to the new platform to test performance.

  • Blue-Green Deployment: Maintain both platforms, and switch traffic entirely to the new one after validation.

Prepare Stakeholders

  • Notify internal teams, customers, and partners about the rollout timeline.

  • Provide updated API documentation and user guides.

Backup and Contingency Plans

  • Ensure that a rollback plan is in place to minimize disruptions in case of unforeseen issues.

Monitor and Optimize

The work doesn’t end after the rollout. Post-migration monitoring ensures long-term success.

Post-Rollout Monitoring

  • Use real-time analytics to track API performance and customer behavior.

  • Schedule regular reviews to ensure compliance with SLAs.

Optimize for Future Needs

  • Fine-tune API configurations to improve performance.

  • Leverage the new platform’s features for greater scalability and efficiency.

Decommission the Old Platform

Once the new platform is fully operational:

  • Gradually redirect all traffic.

  • Shut down legacy systems to save costs.

Why API Migration Matters for Your Business

API migration isn’t just a technical exercise—it’s an opportunity to future-proof the digital ecosystem, improve operational efficiency, and enhance customer experiences. By approaching migration strategically, ensure a seamless transition that supports business’s goals for growth and innovation.

Migration Automation - BW5 to BW6/Cloud Edition (CE) 

Migrating from BW5 to BW6/Cloud Edition (CE) is a complex but essential process for businesses moving to cloud-based environments. While migration tools have significantly improved over time, some manual activities are still necessary to ensure that the code is stable and meets product standards. This process, although increasingly automated, requires ongoing effort to achieve a smooth and reliable transition to the cloud. In this context, understanding the balance between automation and manual intervention is key to successful migration.

Migration Process Evolution
Migration from BW5 to BW6/Cloud Edition (CE) has come a long way, with the migration tool evolving over time to become more stable with each version release. However, despite these advancements, there are still manual activities required to ensure that the code reaches a stable state for cloud products.

Early Challenges and Manual Intervention
In the early stages, migration tools could only handle a portion of the workload, leaving a significant amount of manual intervention necessary to complete the process. Over time, with continuous improvements and updates, the tools have become more reliable and efficient, addressing a wide range of tasks.

Ongoing Challenges and Manual Activities
Despite automation, some challenges still remain. Although much of the process is automated, certain activities, such as aligning the code as per product standards and ensuring stability, still require manual intervention. The process is not a direct lift & shift approach and needs careful handling. These tasks are critical to ensure the migrated system operates efficiently and reliably in the cloud-based environment.

Proactive Steps Towards Automation

Streamlining the Process
Recognizing the importance of streamlining these processes, we’ve taken proactive steps to automate additional tasks. By doing so, we not only reduce the time spent on migration activities but also improve the overall quality of the work. Automation eliminates repetitive, error-prone steps, ensuring a more consistent outcome, leading to faster and more reliable migrations.

Benefits of Automation

Value to Customers
These improvements bring significant value to customers. By reducing manual effort and increasing efficiency, businesses can achieve smoother transitions to the cloud with minimal downtime. Automation also frees up resources for more strategic activities, further enhancing the migration experience and the value delivered to clients.

Key Highlights:

  • Evolving Migration Tools: Tools have become more stable and efficient with updates.

  • Manual Activities: Certain tasks still require manual intervention for proper code alignment and stability.

  • Automation Steps: Proactive efforts to automate repetitive tasks improve quality and reduce downtime.

  • Customer Value: Reduced manual effort and improved efficiency lead to smoother transitions and more strategic use of resources.

Why iSteer is Best Suited for Implementing Migration Automation

iSteer is well-equipped to lead the migration from BW5 to BW6/Cloud Edition (CE) with its extensive expertise in cloud migrations and automation. Their team combines advanced tools and proven methodologies to efficiently handle both automated and manual tasks, ensuring stability, compliance, and a seamless transition. iSteer’s proactive approach to automation reduces migration time and resources, delivering faster and more reliable results for businesses moving to the cloud.

Masking Sensitive PII Data using TIBCO integration and Java-based custom...

In today’s data-driven world, protecting Personally Identifiable Information (PII) is a critical requirement for organizations. Ensuring sensitive data is properly masked before storage, processing, or transmission is a key compliance measure to safeguard privacy. This article delves into a robust approach for automating PII data masking using TIBCO integration and Java-based custom logic.

Overview of the Process

The scenario involves automating the PII masking process by leveraging input files to define masking rules, fetching raw data from TIBCO systems, and applying the masking logic through Java activity in a business process workflow. Below is a detailed explanation of the workflow and key components.

Key Components of the Workflow

  1. Input File Configuration The process starts with an input file containing field-specific masking instructions. This file typically includes:

    • Field Name: Identifies the data attribute to be masked.

    • Start Index: The position in the string where masking begins.

    • End Index: The position in the string where masking ends.

  2. This flexible configuration allows for easy adaptation to different data schemas or requirements.

  1. Data Retrieval from TIBCO TIBCO serves as the integration platform, responsible for fetching raw data from various upstream systems or databases. The data could include sensitive information such as names, social security numbers, dates of birth, and more.
    TIBCO retrieves the raw data and sends it downstream to a Java activity, ensuring seamless integration across systems. This step ensures that the masking logic operates on the most current data.

  1. Java Activity for Custom PII Masking The core logic for masking resides in a Java activity within the workflow. This activity:

    • Parses the input file to understand the masking rules.

    • Applies masking to the raw data based on the start and end indices defined in the file.

    • Returns the masked data for further processing or storage.

  2. The Java activity offers high customization and flexibility, allowing organizations to implement domain-specific masking logic that aligns with compliance requirements.

Benefits of the Approach

  1. Dynamic and Configurable The use of an input file for masking rules allows the workflow to adapt to evolving business needs without requiring changes to the codebase. Adding or modifying fields to be masked can be achieved by simply updating the input file.

  2. Seamless Integration Leveraging TIBCO ensures smooth connectivity with diverse systems, enabling real-time data retrieval and processing.

  3. Enhanced Security By masking sensitive fields at the earliest stage of data processing, the risk of unauthorized access or data leaks is significantly reduced.

  4. Compliance Readiness This approach supports adherence to regulatory requirements like GDPR, CCPA, or HIPAA by ensuring that sensitive information is appropriately protected throughout the data lifecycle.

Use Cases and Applications

  • Financial Services: Masking account numbers, transaction details, or customer information before processing or storage.

  • Healthcare: Anonymizing patient data such as medical records and personal identifiers.

  • Retail: Obscuring customer contact information or payment details in analytics workflows.

Best Practices for Implementation

  1. Validation of Input File Ensure the input file is validated for correct syntax and logical consistency. This includes checking for overlapping or invalid index ranges.

  2. Error Handling Implement robust error-handling mechanisms to manage scenarios like missing fields, invalid indices, or unexpected data formats.

  3. Performance Optimization Optimize the Java activity for high-performance masking, particularly when processing large volumes of data.

  4. Audit Trails Maintain logs of masking activities for traceability and compliance verification.

  5. Secure Storage Store the input file and raw data securely to prevent unauthorized access.

Why iSteer?

iSteer is the ideal partner for implementing an efficient and secure PII masking solution due to its deep expertise in data privacy and integration technologies. Our extensive experience with TIBCO and custom Java logic enables us to design and implement a seamless data masking solution tailored to your specific business requirements. At iSteer, we prioritize security, compliance, and performance optimization, ensuring that your data is protected in every stage of its lifecycle. With our proven track record and commitment to delivering scalable and efficient solutions, businesses can trust iSteer to help them navigate the complexities of data privacy and regulatory compliance.

Conclusion

The combination of TIBCO’s integration capabilities and Java’s processing power offers a scalable and efficient solution for automating PII data masking. This approach not only ensures the protection of sensitive information but also helps organizations meet regulatory and compliance requirements with ease. By adopting best practices and leveraging dynamic configurations, businesses can build a reliable framework for safeguarding their data assets.

For organizations seeking to enhance data privacy, this workflow serves as a foundational step toward robust PII management and secure data handling practices.



Managed Services by iSteer

Managed services offer a range of benefits for companies, particularly in today’s increasingly complex and technology-driven business environment. Some of the benefits of a company opting for Managed Services:

  • 24/7 Proactive Monitoring : A dedicated team constantly monitors the applications and the environment looking out for any signs of failure or performance degradation.

  • Proactive Maintenance: Managed service providers proactively monitor and maintain IT systems, preventing potential issues before they cause disruptions.

  • Faster Response Times: Issues are typically resolved more quickly due to the dedicated support teams and remote access capabilities of managed service providers.

  • Increased Employee Productivity: With a stable and reliable IT infrastructure, employees can focus on their core tasks without worrying about technology-related problems.

  • Specialized Skills: Managed service providers have access to a pool of highly skilled IT professionals with expertise in various areas, such as network security, cloud computing, and data management.

  • Latest Technologies: They stay up-to-date with the latest technologies and best practices, ensuring that companies have access to the most advanced solutions.

Some of the Customers whom we serve

A Manufacturing Company: iSteer manages the applications of a major manufacturer providing them 24/7 support. We have implemented monitoring solutions that do not require the Support team to be constantly monitoring the servers. In case of any failure, we get immediate notification about the issue. This helps us to inform the Customer of any potential issues that occur in their environment much before it can start affecting their business.

 

A Semiconductor manufacturer: iSteer took over the Managed Services for another services Company and has been helping the Customer to close open issues that had been pending for a long time. We have made enhancements to existing applications and also identified and fixed open issues. We recently migrated the Customer to the latest version of the platform on which their applications run, all thanks to our meticulous planning and successful implementation by our experienced team. 

Why Choose iSteer for Managed Services?

At iSteer we have been helping Customers for last 15 years in different domains like Manufacturing, Retail, Shipping, Healthcare, Financial Services, Telecom etc. During this time, we have spent countless hours in developing applications and enhancing and supporting them. We realize the importance of your business and how important it is to resolve any issues in the shortest possible time. This is the reason we have clearly defined support processes and SLAs to make them time bound. Please get in touch with us if you would like us to manage your applications.

Azure DevOps is a comprehensive DevOps toolchain

Azure DevOps is a comprehensive DevOps toolchain that provides services for planning, developing, testing, deploying, and monitoring applications. It integrates seamlessly with Azure services but can also be used with other cloud platforms like AWS.

Key Features

  1. Azure Boards: Agile planning tools for backlog management, sprint planning, and task tracking.

  2. Azure Repos: Git-based version control for source code management.

  3. Azure Pipelines: CI/CD (Continuous Integration and Continuous Deployment) pipelines for building, testing, and deploying applications to multiple environments (Azure, AWS, on-premises, etc.).

  4. Azure Test Plans: Tools for manual and automated testing.

  5. Azure Artifacts: Package management for sharing code artifacts like NuGet, npm, and Maven packages.

Use Cases

  • CI/CD Pipelines: Automate builds, tests, and deployments to Azure, AWS, or hybrid environments.

  • Agile Development: Manage sprints, backlogs, and team collaboration using Azure Boards.

  • Multi-Cloud Deployments: Use Azure Pipelines to deploy applications to AWS, Azure, or other platforms.

  • Monitoring and Feedback: Integrate with Azure Monitor or AWS CloudWatch for monitoring and feedback loops.

Azure Services

Azure is a cloud computing platform by Microsoft that provides a wide range of services for building, deploying, and managing applications.

Key Services

  1. Azure App Services: For hosting web applications and APIs with automatic scaling and patching.

  2. Azure SQL Database: A fully managed relational database service.

  3. Azure Virtual Machines (VMs): Scalable compute resources for hosting applications or running custom workloads.

  4. Azure Storage: Blob storage, file storage, and disk storage for data and backups.

  5. Azure Monitor: Comprehensive monitoring and analytics for applications and infrastructure.

  6. Azure Active Directory (AD): Identity and access management for secure authentication and authorization.

  7. Azure Kubernetes Service (AKS): Managed Kubernetes for containerized applications.

  8. Azure Functions: Serverless computing for event-driven applications.

Use Cases

  • Web Application Hosting: Use Azure App Services or Azure VMs to host web applications.

  • Data Storage and Management: Leverage Azure SQL Database, Cosmos DB, or Blob Storage for structured and unstructured data.

  • DevOps Integration: Use Azure DevOps for CI/CD pipelines to deploy to Azure services.

  • Hybrid Cloud: Integrate on-premises infrastructure with Azure using Azure Arc.

AWS (Amazon Web Services)

AWS is a cloud computing platform by Amazon that provides a broad set of services for building, deploying, and managing applications.

Key Services

  1. EC2 (Elastic Compute Cloud): Scalable virtual machines for hosting applications.

  2. RDS (Relational Database Service): Managed relational databases like MySQL, PostgreSQL, and SQL Server.

  3. S3 (Simple Storage Service): Object storage for backups, static assets, and data lakes.

  4. Lambda: Serverless computing for event-driven applications.

  5. CloudWatch: Monitoring and logging for AWS resources and applications.

  6. IAM (Identity and Access Management): Secure access control for AWS resources.

  7. Elastic Load Balancer (ELB): Distributes traffic across multiple EC2 instances for high availability.

Use Cases

  • Scalable Web Applications: Use EC2, RDS, and S3 to host and scale web applications.

  • Serverless Architectures: Build event-driven applications using AWS Lambda.

  • Big Data and Analytics: Use services like Redshift, EMR, and Athena for data processing and analytics.

  • Multi-Region Deployments: Use AWS Global Infrastructure for high availability and low-latency applications.

  • DevOps Integration: Use AWS CodePipeline, CodeBuild, and CodeDeploy for CI/CD workflows.

Azure DevOps with Azure Services

Azure DevOps integrates natively with Azure services, providing a seamless experience for building, deploying, and managing applications on Azure.

Integration Scenarios

  1. CI/CD Pipelines: Use Azure Pipelines to deploy applications to Azure App Services, Azure VMs, or AKS.

  2. Infrastructure as Code (IaC): Use Azure Resource Manager (ARM) templates or Terraform with Azure DevOps to provision and manage Azure resources.

  3. Monitoring and Feedback: Integrate Azure Monitor with Azure DevOps to track application performance and trigger alerts.

  4. Security and Compliance: Use Azure Policy and Azure Security Center to enforce governance and compliance across Azure resources.

Azure DevOps with AWS

Azure DevOps can also be used to manage applications deployed on AWS, enabling a multi-cloud DevOps strategy.

Integration Scenarios

  1. CI/CD Pipelines: Use Azure Pipelines to deploy applications to AWS services like EC2, ECS, or Lambda.

  2. Infrastructure as Code (IaC): Use Terraform or AWS CloudFormation with Azure DevOps to provision and manage AWS resources.

  3. Monitoring and Feedback: Integrate AWS CloudWatch with Azure DevOps for monitoring and alerting.

  4. Hybrid Cloud: Use Azure DevOps to manage workloads across Azure and AWS, leveraging the strengths of both platforms.

When to Use Azure DevOps, Azure Services, or AWS

  • Azure DevOps:

    • Use for end-to-end DevOps workflows, regardless of the cloud platform.

    • Ideal for teams already using Microsoft tools (e.g., Visual Studio, GitHub).

    • Great for multi-cloud or hybrid cloud scenarios.

  • Azure Services:

    • Use for native integration with Microsoft products (e.g., Office 365, Windows Server).

    • Ideal for enterprises with existing Microsoft investments.

    • Strong support for hybrid cloud and on-premises integration.

  • AWS:

    • Use for a broad range of cloud services with global reach.

    • Ideal for startups, enterprises, and developers looking for flexibility and scalability.

    • Strong support for open-source technologies and serverless architectures.

Conclusion

  • Azure DevOps is a powerful DevOps toolchain that works seamlessly with Azure Services and can also integrate with AWS for multi-cloud strategies.

  • Azure Services are ideal for organizations deeply invested in the Microsoft ecosystem or those requiring hybrid cloud capabilities.

  • AWS is a versatile cloud platform with a wide range of services, suitable for organizations looking for flexibility, scalability, and global reach.

By leveraging the strengths of these tools and platforms, organizations can build, deploy, and manage applications efficiently, whether they are using a single cloud provider or adopting a multi-cloud approach.

 

Quality Assurance Services at iSteer

At iSteer, we provide comprehensive Quality Assurance (QA) services that guarantee our clients receive high-quality products, optimized for both usability and functionality. Our QA approach ensures that each feature meets the highest standards, delivering an exceptional user experience and robust performance.

Our QA Process: Comprehensive Test Planning and Execution

Our testing methodology is built on a structured, end-to-end process that ensures every aspect of your product is rigorously tested. We follow a series of steps to validate that the product meets your expectations and industry standards.

Test Planning

The foundation of our QA process begins with clear, detailed test planning. Our team works closely with stakeholders to understand the project requirements and expectations. This collaboration enables us to create test scenarios and cases tailored to the specific needs of your project.

Test Scenarios & Test Case Writing

Our experienced QA engineers design comprehensive test scenarios and write test cases based on business requirements, functional specifications, and user stories. These are crafted to cover a broad range of conditions, ensuring that both functional and non-functional aspects of the product are thoroughly tested. Test cases are created with precision to ensure accuracy and traceability.

Manual Testing Execution

We perform detailed manual testing across various environments to identify issues, verify functionalities, and ensure the product behaves as expected. Our meticulous approach allows us to detect critical defects, bugs, and inconsistencies that could affect the user experience or system performance.

Defect Identification & Reporting

Throughout manual testing, we identify and document defects based on severity (critical, major, and minor). These defects are logged in a tracking system, assigned to the relevant teams for resolution, and monitored until closure. Clear and consistent communication ensures that all issues are addressed promptly.

Timely QA Reporting

To keep our clients informed, we provide regular, detailed QA reports that include the status of test executions, defects found, and potential risks. These reports are actionable, transparent, and shared promptly to keep all stakeholders updated on progress.

Bug Lifecycle & Continuous Improvement

We treat defect management as an essential part of the QA process. Once bugs are identified, we follow a structured defect lifecycle that includes the following stages:

  1. Defect Logging: Detailed bug reports are logged, including issue descriptions, steps to reproduce, and severity levels.

  2. Defect Assignment: Bugs are assigned to the appropriate teams for resolution.

  3. Retesting & Verification: After the fixes are applied, we retest the solution to ensure no new issues arise.

  4. Closure & Reporting: Once defects are resolved and verified, they are closed, and the QA report is updated.

This process ensures continuous improvement and a high-quality end product.

Automation Testing Process

In addition to our manual testing, iSteer leverages advanced automation frameworks to increase efficiency and speed. Automation is ideal for repetitive tasks, regression testing, and larger-scale testing, delivering quicker feedback and more reliable results.

Framework Development

We develop robust automation frameworks using leading industry tools such as SeleniumBDD-Cucumber, and Cypress. These frameworks are scalable, flexible, and maintainable, allowing scripts to be reused across different projects and platforms.

Script Development & Reusability

Our automation scripts are modular and reusable, designed to cover functional, UI, and performance testing. By focusing on reusability, we reduce testing time and effort while ensuring comprehensive coverage.

Continuous Integration & Testing

We integrate automation into the development pipeline to ensure continuous testing with each new code release. This provides faster feedback, helping teams resolve issues early and reduce time to market.

Test Maintenance & Optimization

We continuously maintain and optimize our automation scripts to keep them aligned with new features, UI changes, and evolving business requirements. This ensures that tests remain effective and efficient, providing high-quality results every time.

Certainly! Here’s a seamlessly integrated paragraph about performance testing within your existing QA content:

Performance Testing

At iSteer, we recognize that performance is a critical aspect of product quality. To ensure your application can handle varying loads and deliver a seamless user experience, we incorporate performance testing into our QA process. Using tools like Apache JMeter and Grafana for advanced performance monitoring—we conduct load, stress, and scalability testing to simulate real-world traffic conditions. This helps us identify potential bottlenecks and performance issues before the product goes live. We monitor key performance metrics such as response time, throughput, and resource utilization, ensuring that your product can handle high traffic volumes and deliver optimal performance even under stress. Through this rigorous testing, we ensure that your product performs efficiently, maintains stability, and delivers an exceptional user experience across different scenarios.

Testing Frameworks and Tools

We use the latest testing frameworks and tools to ensure quality and precision. Our preferred tools include:

  • Selenium WebDriver: Widely used for automating web browsers with support for multiple programming languages.

  • Cypress: A fast, end-to-end testing framework for JavaScript-based applications.

  • JUnit/TestNG: Popular testing frameworks for Java used in unit, integration, and automated functional testing.

  • BDD-Cucumber: A behavior-driven framework that uses Gherkin syntax, often integrated with Selenium.

  • Mocha, Chai, Jest: Testing libraries for JavaScript, ideal for unit and integration testing.

  • Postman: A robust API testing tool for manual and automated testing of RESTful APIs.

  • Extent Reports: Provides user-friendly, detailed reports for test automation.

  • JMeter: A powerful tool for performance and load testing, widely used to simulate heavy traffic on web applications and APIs.

  • Grafana: A visualization tool that integrates with monitoring systems to create real-time dashboards for tracking the performance of applications and infrastructure.

At iSteer, we are committed to delivering top-quality products through thorough testing, automation, and continuous improvement. Our comprehensive approach ensures that your project is not only functional but also optimized for performance, usability, and user satisfaction.