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Month: July 2024

Effortless Migration from TIBCO/MuleSoft to Workato: Powered by TelePort AI

In the fast-evolving world of enterprise integration, migrating from platforms like TIBCO and MuleSoft to modern cloud iPaaS solutions like Workato can feel daunting. Legacy spaghetti code, custom schemas, and undocumented business logic slow down innovation and drive up costs. That’s where Teleport AI comes in—a next-generation, AI-powered migration toolkit that redefines how organizations modernize their integration landscape.

Modernizing Integrations with Teleport AI

Teleport AI isn’t just another migration script or ETL tool. It’s a comprehensive migration platform designed to automate, accelerate, and de-risk your move to Workato. By leveraging cutting-edge AI, deep integration expertise, and an intuitive dashboard, Teleport AI empowers customers to:

  • AI engine to extract and analyze integration code and create the process specifications and required prompts for the target copilot

  • Visualize and transform workflows with unprecedented clarity

  • Harness Workato Copilot for recipe generation

  • Seamlessly create modern, maintainable automation on Workato

  • Lower migration and maintenance costs by automating manual tasks.

  • Achieve faster migration, validation, and go-live with end-to-end automation. 

  • Save up to 70% of your migration time using Teleport and iSteer Migration experts skilled in multiple modern and legacy integration/iPaaS platforms

  • Move from planning to production-ready integrations in a fraction of a time. 

Teleport AI Migration Lifecycle

1. Extraction: Turning Legacy Code into Actionable Assets

The first step in any migration is understanding what you have. Teleport AI connects to your source system—whether it’s TIBCO BW, MuleSoft, Boomi, or even custom Java-based ESBs—and automatically extracts all integration artifacts:

  • Process flows and sub-processes
    • Mappings, schemas (XSD, JSON, CSV), and sample data
    • Scripts, services, certificates, dependencies

Teleport AI goes beyond simply copying files: it parses and reconstructs your integration logic, capturing business context, dependencies, and configuration details.

Why This Matters:

Legacy documentation is almost always outdated. Teleport AI removes guesswork by giving you a complete, up-to-date snapshot of your integration landscape, no more manual inventory, no more risk of missing a critical dependency.

2. AI-Powered Code Analysis: Make Sense of Complexity

Once your integration assets are extracted, Teleport AI’s AI-powered analysis engine takes over. It scans your legacy codebase to:

  • Identify reusable logic and common patterns
    • Highlight schema transformations and data mappings
    • Detect deprecated services and obsolete endpoints
    • Map dependencies between processes and external systems

All of this is presented in an interactive dashboard, where architects and business analysts can deep-dive into any process, inspect step-by-step logic, and annotate or flag items for review.

How You Benefit:

No more black boxes. Teleport AI shines a light on even the most convoluted legacy flows, making it easy for teams to agree on what stays, what goes, and how to modernize.

3. Dashboard-Driven Transformation: From Analysis to Modernization

Teleport AI is built for collaboration and action—not just analysis. In its powerful dashboard, you can:

  • Transform or refactor legacy steps into modern patterns
    • Group steps into reusable components (perfect for Workato functions)
    • Tag business-critical logic, document exceptions, and enrich with context
    • Simulate new flow designs before generating any code

You get instant visual feedback on how your migrated flows will behave—eliminating surprises later in the project.

4. Workato Copilot Integration: AI-Driven Recipe Generation

Here’s where Teleport AI takes migration into the future: With direct integration to Workato Copilot, your extracted and transformed flows are translated into Workato prompts and recipes. Teleport AI automatically:

  • Generates Workato Copilot-ready prompts using step-by-step logic, data mappings, and schema definitions
    • Handles Workato Copilot prompt size limits by chunking and prioritizing the most critical process details
    • Sketches initial recipes using Workato’s AI, drastically reducing manual coding

Why Organizations Choose Teleport AI for Integration Migration

  • Speed: Cut migration time from months to weeks—save up to 70% in project timelines.
    • Accuracy: No missed mappings or hidden logic—everything is captured, transformed, and validated.
    • Transparency: Dashboards, visualizations, and full audit trails.
    • Future-proof: Modern, reusable Workato recipes ready for ongoing business innovation.

Ready to Modernize? Let Teleport AI Accelerate Your Migration

Integration modernization is no longer a leap of faith. With Teleport AI, you get clarity, control, and confidence at every stage of migration—from legacy chaos to Workato-powered agility. Don’t let your business get stuck in the past. Unlock the future of integration with Teleport AI.

Contact us today to schedule a demo or start your migration journey!

 

iSteer EMV 3D Secure Solutions: Transforming Card-Not-Present Authentication

At iSteer.com, we understand that in today’s digital-first economy, card-not-present (CNP) fraud continues to challenge financial institutions and merchants worldwide. As online transactions surge, so does the sophistication of fraudulent activities, making traditional security measures insufficient. That’s why we’ve developed comprehensive EMV 3D Secure solutions that combine deep technical expertise with AI-powered intelligence to deliver unprecedented results for our clients.

iSteer provides a highly configurable, scalable authentication platform that can be setup to cover card-not-present transactions (ACS/3DS) and all other authentication scenarios such as login, profile update, beneficiary addition, wallet load, card link to wallet, fund transfers etc.

The ACS (3DS) platform is fully certified by EMV and all major global card networks and is provided as a hosted (SaaS) model from the PCI DSS & PCI 3DS certified cloud setup. The enterprise multi-factor authentication platform can be set up on the public cloud or on customer’s private cloud.

The system is designed to provide multiple authentication options that can be fully configured as per the business requirements. These include OTP (SMS, Email, IVR), knowledge-based questions, Out of band (in app) authentication such as biometrics, swipe, soft token, and silent factors, including device fingerprint and behavioral biometrics.

The payment security platform provided by iSteer is backed by a powerful, enterprise fraud risk monitoring system that is designed to evaluate risk real time across any channel/use cases whether financial or non-financial. The system has a highly configurable rule engine complemented by an AI-ML module to facilitate a robust risk analysis. Further, the system is equipped with a case management module to effectively track anomalies/case alerts and gather feedback to fine-tune the rules & models.

iSteer’s Comprehensive 3D Secure Solution Architecture

At iSteer, we believe that effective fraud prevention starts with understanding how EMV 3D Secure works at every level. Our solution encompasses the complete authentication ecosystem, from initial transaction processing to final authorization, ensuring seamless integration with your existing infrastructure.

Dual Authentication Experience Design

Our platform intelligently manages two distinct authentication pathways:

Frictionless Authentication for Low-Risk Transactions
When our AI determines a transaction is low-risk, authentication happens invisibly in the background. Customers see only a brief security confirmation before their purchase completes. Our system processes data points in milliseconds to make these accurate risk assessments.

Risk Based Adaptive Authentication for High Risk Transactions
For transactions requiring additional verification, our platform presents contextual challenges—SMS codes, biometric authentication, or security questions—tailored to the specific risk profile. This ensures security without abandoning legitimate customers.

iSteer’s ACS 3DS Transaction Flow

Our enterprise-grade architecture enables seamless integration with your existing systems while supporting future scalability. The diagram above illustrates how iSteer’s ESB architecture connects multiple authentication channels and methods.

Advanced Risk Based Authentication:

Key Integration Capabilities:

  • Multi-Channel Support: Unified authentication across mobile apps, web portals, API integrations, and partner channels

    • Centralized Authentication Hub: Our ESB orchestrates authentication requests between your Fraud Risk Management (FRM) systems, Business Rules Engine (BRE), and Multi-Factor Authentication (MFA) infrastructure

    • Comprehensive Authentication Methods: Seamless integration of OTP, Out-of-Band authentication, Silent Auth, SSO, Captcha, Knowledge-Based Authentication, and custom API workflows

iSteer’s AI-Powered Intelligence Platform

The platform is backed by a powerful, enterprise fraud risk monitoring system that is designed to evaluate risk real time across any channel use cases whether financial or non-financial.

The system has a highly configurable rule engine complemented by an AI-ML module to facilitate a robust risk analysis.

Also, the system is equipped with a case management module to effectively track anomalies/case alerts and gather feedback to fine-tune the rules & models.

iSteer’s Management and Control Platform

Intelligent Policy Manager

Our Policy Manager empowers your team to create sophisticated rules based on real-time data and customizable policies that align with your organization’s risk tolerance and business objectives. The system ingests transactional data from global networks and orchestrated risk signals to render accurate, consistent decisions.

Advanced Case Manager

Track, research, and manage potential fraud events with detailed transaction analysis through our intuitive Case Manager. When suspected fraudulent transactions occur, our system automatically generates cases for investigation, enabling your fraud analysts to identify attack vectors and fraud patterns for continuous improvement.

Flexible Configuration Manager

Optimize challenge flows and user interfaces on your timeline with our Configuration Manager. Maintain consistent branding across up to six languages while accommodating diverse payment methods. This flexibility allows complete customization of cardholder challenge flows without requiring additional professional services.

iSteer’s Advanced Feature Set

Adaptive Step-Up Authentication

Our platform provides personalized user interfaces with flexible authentication options including One-Time Password (OTP), token workflows, and Out-of-Band (OOB) authentication. High-risk transactions automatically trigger the most appropriate challenge method while maintaining optimal user experience.

Real-Time Analytics and Reporting

Track your ROI with comprehensive dashboards featuring key metrics including fraud detection rates, intervention rates, transaction volumes, and values. Our analytics platform helps you analyze site traffic, transactions, business trends, and performance data for continuous optimization.

Why iSteer’s EMV 3DS 2.0 Implementation Leads the Market

Our enhanced 3D Secure protocol implementation delivers significant advantages over legacy systems:
• Streamlined Processing: Reduced steps for both frictionless and challenge flows
• Enhanced Intelligence: More comprehensive risk assessment data integration
• Mobile-First Design: Native support for mobile and in-app transactions
• Superior User Experience: Dramatically reduced unnecessary challenges
• High Performance: Faster processing and response times
• Advanced Authentication: Full support for biometrics and behavioral analysis

iSteer’s Proven Implementation Methodology

Our successful 3D Secure implementations follow a proven methodology:

1. Comprehensive Risk Assessment
We begin by thoroughly understanding your current fraud landscape, transaction patterns, and business objectives.

2. Seamless Technology Integration
Our team ensures flawless integration with your existing systems, minimizing disruption while maximizing capability.

3. Intelligent Policy Configuration
We work with your team to set appropriate risk thresholds and challenge rates based on your specific business requirements.

4. Continuous Performance Monitoring
Ongoing optimization based on real transaction data ensures your system continues to improve over time.

5. Customer Experience Optimization
We rigorously test and refine authentication flows to ensure smooth customer experiences across all scenarios.

The Future of Authentication (Fraud Prevention) with iSteer

As digital commerce continues to evolve, iSteer remains at the forefront of fraud prevention innovation. Our platform incorporates emerging trends, including

• Real-time Behavioral Analysis: Advanced pattern recognition for immediate threat detection
• Enhanced Device Intelligence: Comprehensive device profiling and risk assessment
• Contextual Authentication: Smart authentication that adapts to user context and behavior
• Predictive Fraud Modeling: AI-powered prediction of emerging fraud patterns
• Seamless Omnichannel Experiences: Consistent security across all customer touchpoints

Ready to Transform Your Fraud Prevention Strategy?

The results speak for themselves: financial institutions partnering with iSteer consistently achieve 8-figure profit improvements while enhancing customer experience. Our comprehensive 3D Secure solutions combine sophisticated risk assessment, flexible authentication methods, and seamless integration capabilities to create a powerful platform that drives both security and profitability.

Contact iSteer Today sales@isteer.com




 

BenchBridge AI: Empowering Your Team, Reducing Bench Time

In today’s fast-paced business world, every moment and every resource matters. That’s why we created BenchBridge AI—a smart assistant designed to help your team spend less time on the bench and more time making an impact.

How BenchBridge AI Makes Life Easier?

If you’ve ever worried about talented staff sitting idle, you’re not alone. Many organizations struggle to quickly match people to the right opportunities, leading to wasted time and unnecessary costs. BenchBridge AI changes that by working behind the scenes to connect your team with the projects and clients that need them most.

Here’s how BenchBridge AI helps you save time and money, while keeping your team engaged and motivated:

  • No More Manual Searching: BenchBridge AI automatically scans client websites and job platforms for new openings, so your team doesn’t have to spend hours looking for work.

    • Faster Matches: The system instantly identifies which of your available staff are the best fit for new roles, helping you deploy talent quickly and efficiently.

    • Lower Costs: By reducing bench time, you avoid the costs of unutilized resources and keep your business running lean.

    • Happier Teams: When people are matched to meaningful work faster, morale goes up and turnover goes down.

What Else Can BenchBridge AI Do?

BenchBridge AI is more than just a bench management tool. It offers a range of smart services to help your business grow:

  • Custom Filters: Sort opportunities by technology, experience, or business unit to find the perfect match for every team member.

    • Real-Time Alerts: Get instant notifications about new roles and client needs, so you can act before the competition.

    • Personalized Recommendations: BenchBridge AI learns from your team’s history and preferences, suggesting the best opportunities for each person.

    • Easy Integration: Connect BenchBridge AI with your dashboards, email, or other systems for seamless updates.

Looking Ahead

We’re always working to make BenchBridge AI even smarter. Soon, you’ll see features like AI-powered role matching, quick summaries of job descriptions, and integration with platforms like LinkedIn and applicant tracking systems.

The Bottom Line

BenchBridge AI is here to help you get the most out of your team. By reducing bench time, automating opportunity detection, and making smarter matches, it empowers your people to do their best work—while saving your business time and money.

Ready to see how BenchBridge AI can transform your operations? Let’s connect and build a more agile, engaged workforce together.

Unlocking Predictive Sales Power with AI by Workato

In today’s data-driven world, managing sales processes efficiently requires more than just automation—it needs predictive insights that anticipate challenges and highlight opportunities. AI by Workato, integrated with Salesforce, empowers sales teams with actionable data, real-time forecasts, and intelligent automation, transforming how enterprises manage their sales pipelines. 

The Challenge of Predictive Sales Management 

Sales forecasting and opportunity management are complex, often requiring manual updates, subjective insights, and time-consuming processes. This not only slows decision-making but introduces errors that affect deal closures and revenue expectations. Sales teams need a solution that not only automates tasks but also provides data-driven, predictive insights

AI by Workato: Shaping the Future of Sales 

By leveraging AI by Workato , organizations can shift from reactive sales management to proactive strategies. AI delivers predictive forecasts, opportunity scoring, and automated follow-ups that align sales processes with data insights, offering sales teams the agility needed to close deals faster. 

Key Features of AI-Enhanced Sales Management: 

  • Predictive Opportunity Scoring: AI by Workato continuously analyzes data from Salesforce, scoring opportunities based on factors such as interaction frequency, deal stage, and sentiment analysis. The AI model updates scores in real-time, allowing sales teams to focus on high-value deals and flag at-risk opportunities
  • Sentiment Analysis on Communications: Natural Language Processing (NLP) by AI analyzes emails, call logs, and meeting transcripts stored in Salesforce. It identifies potential risks by flagging negative sentiment or lack of engagement, enabling sales reps to intervene early and re-align their strategies. 
  • Real-Time Sales Forecasting: By integrating historical performance and current opportunity health scores, the system generates highly accurate sales forecasts. As opportunities progress or new data comes in, forecasts are automatically updated, helping sales leaders make informed, up-to-the-minute decisions. 
  • Automated Follow-Ups: Workato recipes automate the follow-up process, triggering actions like sending emails or scheduling calls based on opportunity health scores. For example, if an opportunity stagnates, an automated follow-up is sent to re-engage the client, ensuring that no high-priority deal is neglected. 
  • Customizable Dashboards via Workato Insights:Workato Insights provides real-time visibility into key metrics, such as opportunity health and forecast accuracy. Sales managers can view detailed reports, analyze trends, and take immediate action based on AI-driven data presented in customizable dashboards.

Workato Recipes and Insights: The Backbone of AI-Powered Sales 

At the heart of this AI-driven solution are Workato recipes and Workato Insights—automation workflows and analytics that work together to provide seamless integration between AI, Salesforce, and sales operations. Workato Insights enhances the analytics experience, offering detailed dashboards and real-time data that allow sales teams to make data-driven decisions. 

  • Recipe for Opportunity Scoring with Workato Insights: Workato recipes pull opportunity data from Salesforce and feed it into AI models. Workato Insights then analyzes key sales metrics, providing detailed reports and dashboards showing how opportunities evolve over time. 

Example Recipe: 

——————————- 

Trigger: New opportunity created in Salesforce. 

Action: Analyze and score opportunities using AI by Workato and Workato Insights. Action: Update Salesforce with the score and display insights on dashboards 

  • Recipe for Sentiment Analysis with Insights: Emails, meeting notes, and call transcripts are automatically analyzed for sentiment using AI by Workato. Workato Insights stores and displays these results, allowing sales reps and managers to prioritize opportunities based on communication patterns. 

Example Recipe: 

——————————-

Trigger: New communication log in Salesforce. 

Action: Analyze sentiment using AI. 

Action: Update opportunity with sentiment score and display insights in dashboards. 

  • Recipe for Predictive Sales Forecasting with Workato Insights: Workato recipes generate sales forecasts using AI-driven predictions, while Workato Insights provides visualizations and dashboards for sales leaders to monitor forecast accuracy and identify trends. 

Example Recipe: 

——————————- 

Trigger: Weekly sales data update. 

Action: Calculate new forecast using AI predictions. 

Action: Update Workato Insights dashboards with forecast data generated by AI predictions. Why AI by Workato is Essential for Modern Sales Teams 

  • Data-Driven Decision Making: AI replaces guesswork with concrete data, empowering teams to act based on accurate opportunity health and sentiment analysis. ● Increased Forecast Accuracy: The combination of AI predictions and Workato Insights ensures that sales forecasts are more reliable than manual estimates. ● Higher Deal Closure Rates: Proactive alerts and automated follow-ups mean fewer deals fall through the cracks, leading to higher closure rates. 
  • Efficiency and Speed: Automating time-consuming tasks like follow-ups and scoring allows sales reps to focus on engaging with high-value leads. 

AI by Workato and Workato Insights: Beyond Sales Automation 

What sets this solution apart is the seamless blend of AI and automation with powerful analytics from Workato Insights. While traditional tools focus solely on task automation, AI by Workato adds the dimension of intelligence and prediction. Coupled with Workato Insights, businesses can visualize their data, adjust strategies in real-time, and continuously improve sales outcomes. 

Conclusion: Shaping Sales Success with AI by Workato and Workato Insights 

AI by Workato, enhanced by Workato Insights, takes sales management to the next level, providing more than just automation—it offers predictive power, intelligent insights, and real-time visibility. Sales teams are equipped to make smarter decisions, close deals faster, and forecast with accuracy, all while automating repetitive tasks. This makes it an invaluable asset for modern sales teams looking to stay competitive in a data-driven world.

Ready to unlock the full potential of AI in your sales operations? Reach out to us for a demo and see how Workato and Workato Insights can transform your sales process into an intelligent, automated powerhouse. Contact us today at sales@isteer.com to get started.

Transforming Invoice Processing with AI-Driven Accounts Payable Automation

Managing thousands of invoices monthly can be overwhelming for enterprise organizations, leading to inefficiencies, delayed payments, and compliance challenges. Leveraging Workato Intelligent Document Processing (IDP) and Workflow Apps, this use case streamlines Invoice Processing and Accounts Payable workflows, transforming traditionally manual processes into automated, efficient, and error-free operations. 

The Problem with Traditional Invoice Processing 

Organizations handling vast amounts of invoices manually face several challenges—data extraction errors, delayed processing times, and inefficient purchase order (PO) matching. These issues not only cause payment delays but also create bottlenecks in accounts payable (AP) processes. 

AI-Powered Invoice Processing: A Game-Changer

With Workato’s IDP and Workflow Apps, organizations can implement an AI-driven invoice automation system. This system automates data extraction from invoices, validates it against POs, triggers approvals, and posts validated invoices to ERP systems, all while reducing manual intervention and operational errors. 

The Power of Workato’s IDP: No Training Required 

Unlike many traditional OCR tools, Workato’s Intelligent Document Processing (IDP) doesn’t require manual document training. You don’t need a dedicated team to train the system for specific formats like invoices, contracts, or receipts. Workato IDP leverages pre-built models that automatically recognize document patterns and extract key fields without a console for manual training. 

If discrepancies arise, schema refinements or workflow adjustments can easily correct the extracted data. However, the process remains highly automated, eliminating the need for complex training workflows commonly found in other OCR tools. 

Key Features of AI-Enhanced Invoice Processing: 

  1. Automated Invoice Capture: Workato IDP automatically ingests invoices from various sources (e.g., emails, cloud storage) and extracts essential details like invoice number, vendor name, PO number, and amounts, regardless of the invoice format. 
  2. Data Validation and PO Matching: After extracting invoice data, Workato IDP matches it against the corresponding PO in the ERP system, ensuring accuracy in quantities, pricing, and totals. Discrepancies are flagged for manual review, preventing errors in payments. 
  1. Approval Workflow Automation with Workato’s Workflow Apps: For invoices that pass validation, Workato’s Workflow Apps trigger approval workflows based on predefined business rules. These workflows automatically route invoices to the appropriate approvers via Slack, Microsoft Teams, or email, ensuring a streamlined and timely approval process. Approvers can quickly review and approve invoices within their preferred platforms, ensuring efficiency and reducing delays. 
  2. ERP Integration and Payment Processing: Once an invoice is approved, Workato posts it directly to the ERP system (e.g., SAP, Oracle, NetSuite), triggering the payment process and updating the invoice status in real time. 
  3. Handling Exceptions: Invoices with data mismatches trigger exception workflows, sending notifications to relevant teams for resolution. Automatic follow-ups ensure that exceptions are not overlooked. 
  4. Real-Time Analytics & Dashboards: Workato Insights provides real-time dashboards that monitor the status of invoices, approvals, and exceptions. Finance teams can track bottlenecks, processing times, and overall AP efficiency. 

Business Impact for Enterprise Organizations 

  1. Reduced Processing Time: AI-driven automation significantly cuts down the time required to process each invoice, speeding up payments and improving vendor relationships. 
  2. Cost Savings: By automating repetitive tasks like data entry, validation, and approvals, organizations save on operational costs and reduce the risk of human errors. 3. Improved Accuracy: Workato’s IDP and Workflow Apps ensure that invoices are processed accurately, leading to correct payments and minimized financial discrepancies. 
  3. Enhanced Compliance: With a comprehensive audit trail and automated compliance checks, enterprises can meet internal and external regulatory requirements effortlessly. 5. Increased Vendor Satisfaction: Timely payments and automatic vendor notifications enhance vendor relationships and reduce back-and-forth communication. 

Why This Solution is Innovative 

This use case leverages Workato’s IDP for extracting unstructured data from invoices and Workflow Apps to automate approval flows, ensuring fast and accurate processing. By integrating these components with ERP and AP systems, the solution delivers operational efficiency, reduces costs, and enhances compliance. iSteer’s packaged solution also addresses current limitations of Workato’s IDP, such as handling only 5-page documents, by enabling successful processing of invoices or contracts with more than 5 pages. This makes our solution ideal for enterprises handling complex, multi-page documents.

Conclusion: Transforming Invoice Processing with AI, Workato’s IDP, and Workflow Apps 

AI-powered Invoice Processing, combined with Workato’s IDP and Workflow Apps, revolutionizes how organizations handle accounts payable. By automating data extraction, validation, approvals, and payments, enterprises can achieve efficiency, cost savings, and improved compliance. 

Ready to experience the power of Workato’s IDP in real time? Bring your own invoices, and we will execute the process right in front of you, so you can see firsthand how IDP transforms invoice management. 

Contact us today at sales@isteer.com to schedule a demo and explore how Workato can streamline your AP workflows.

Revolutionizing Automation: iSteer's AutomateBI Dashboard for Real-Time Error Management

In today’s fast-paced business world, automation is essential for smooth operations, time savings, and reducing mistakes. However, managing the myriad of software applications involved in business processes can become complex, leading to errors that slow things down. 

For most enterprises, the Procure to Pay process is critical and relies on seamless integration of multiple applications, with SAP S4 HANA at its core. Any disruptions in this process can significantly impact your operations. That’s where we come in. 

We understand these challenges, and our solution, AutomateBI, is designed to simplify your life. AutomateBI is an error and audit dashboard built on the Workato integration platform. It not only helps you manage errors in real-time but also provides the insights needed to prevent them from happening. 

With iSteer’s AutomateBI, you gain:

  • Real-time Visibility: Receive instant notifications about errors, allowing you to address them promptly. 
  • Streamlined Resolution: AutomateBI guides you through fixing errors quickly and efficiently. 
  • Enhanced Efficiency: Improve your overall operations and save valuable time with AutomateBI. 

AutomateBI is your partner in achieving smoother, more efficient business processes. From Manual Chaos to Automated Clarity: Conquer Errors and Reclaim Control 

In many organizations, managing errors through manual processes like spreadsheets can create chaos and delays. These time-consuming and error-prone methods often hamper decision-making and efficiency, leaving users grappling with outdated and inaccurate information. iSteer’s revolutionary dashboard offers a solution to streamline and automate error management, transforming the way businesses handle these challenges. 

Why We Need iSteer’s AutomateBI Dashboard 

In an interconnected business environment, even minor automation errors can cascade into significant disruptions. Integration failures can halt critical processes like purchase orders and payments, affecting overall productivity and business continuity. Traditional methods of error

management are no longer sufficient. Real-time monitoring and instant resolution are essential to maintain operational efficiency and ensure seamless workflow. 

The Solution: iSteer’s AutomateBI Dashboard 

Imagine having a powerful tool that identifies and corrects automation issues in real-time. That’s what iSteer’s Automate Dashboard does. Here’s how it transforms the automation landscape: 

  1. Centralized Monitoring: The dashboard offers a unified view of automation errors, ensuring that users can monitor and address issues from a single, comprehensive platform. 
  2. Near Real-Time Data: Data is refreshed every two hours, providing users with almost instantaneous insights into automation errors. This ensures prompt identification and resolution of issues, maintaining the flow of operations. 
  3. Role-Based Access: Users are given specific roles and access based on their job functions and business units, ensuring they see only relevant errors, enhancing security and efficiency. 
  4. Error Categorization: Errors are categorized based on messages from applications like Coupa and error codes from SAP or other systems. This precise categorization aids in quicker error resolution. 
  5. Actionable Insights: The dashboard displays the action party, root cause, and resolution steps for each error, providing users with clear guidance on how to address issues. 
  6. Historical Analysis: Users can analyze error trends and patterns over time.

Benefits of the iSteer’s AutomateBI Dashboard 

The implementation of iSteer’s Automate Dashboard offers several key benefits: 

  • Improved Efficiency: Automated error reporting and near real-time insights reduce the time spent on manual reporting and analysis, allowing users to focus on resolving issues. 
  • Enhanced Decision-Making: Accurate and timely information aids in better decision-making and proactive issue resolution. 
  • Increased Flexibility: Customizable views ensure that users have the flexibility to tailor the dashboard to their needs. 
  • Secure Data Handling: Role-based access ensures that sensitive information is only accessible to authorized users, maintaining data security. 
  • Broad Applicability: The framework’s versatility means it can be integrated into various business processes, enhancing error management and automation across different departments. 
  • Future-Proof: The dashboard’s extensibility with AI capabilities ensures that it can evolve with technological advancements, providing predictive insights and intelligent automation. 

Key Components of the Dashboard

Audit Framework 

  • Overview: A common functional recipe for audit records is utilized across all interfaces, pushing batches of audit records to a centralized database. 
  • Features: 

– Standardized Logging: Ensures uniformity and consistency in logging across all recipes. 

Comprehensive Tracking: Facilitates comprehensive tracking of actions performed by Workato recipes. 

– Simplified Analysis: Centralized storage of logs in a database enables easy analysis and reporting. 

Error Framework 

  • Overview: A common functional recipe for error logging categorizes errors based on error codes, stores them in a database, and sends notifications via email. ● Features: 

– Simplified Error Handling: Provides a centralized approach to error handling, reducing complexity and redundancy. 

– Customizable Notifications: Configurable notifications to specific parties based on errors. 

– Integrated Analysis: Integration with Power BI dashboards enables comprehensive analysis and visualization of error data. 

Integration Error Dashboard (iSteer’s AutomateBI Dashboard) 

The Power BI dashboard provided by iSteer offers a comprehensive view of automation errors by fetching data from the Workato database. This high-level tool includes various features to streamline error management. Audit logs and error logs track and store detailed records of all interface activities and errors, respectively. Error notification settings ensure that errors are categorized and notified appropriately. The dashboard also maintains various hierarchies such as different business units, functional units, and support teams along with their respective lists of interfaces. Moreover, it provides historical error statistics, including daily counts, based on the defined hierarchy. 

Role-based access control ensures secure and relevant access to users based on their roles. The outstanding errors overview categorizes and displays all unresolved errors, making it easier for users to identify and address issues promptly. For further details, reach out to iSteer. 

Ease of Integration

Integrating the AutomateBI Dashboard into existing workflows is straightforward and seamless. iSteer provides a comprehensive setup guide and support to ensure a smooth implementation. The dashboard is designed to be user-friendly, requiring minimal training for end-users. Its integration with Workato’s powerful automation capabilities ensures that data flows smoothly, and errors are captured and addressed in real-time, without disrupting ongoing processes. 

Conclusion: Transforming Automation Management for the Future 

iSteer’s AutomateBI Dashboard, powered by Workato and PowerBI , represents a transformative leap in automation error management. By providing a centralized, real-time view of automation errors and equipping users with actionable insights, the dashboard enhances the efficiency, scalability, and reliability of automation processes. iSteer’s innovative approach not only simplifies error handling but also empowers organizations to make data-driven decisions swiftly and accurately. This commitment to leveraging cutting-edge technology ensures that businesses can maintain seamless operations and focus on growth. 

Ready to transform your data integration and automation capabilities? 

Contact us today at sales@isteer.com to explore how iSteer can empower your organization to streamline workflows and optimize data operations for the future.

Transforming Healthcare with AI-DrivenTranscript Processing: A Game-Changer for Clinician-Patient Interactions

In the healthcare industry, every interaction matters—especially those between clinicians and patients. As patient care increasingly shifts to virtual platforms, it’s vital to ensure that every consultation is optimized, recorded, and analyzed to enhance care delivery. Imagine a system that can not only capture every detail from virtual meetings on platforms like Google Meets, Zoom, or Microsoft Teams but also analyze those conversations to extract critical insights. Now, add to that the ability to match patients with the most suitable healthcare professionals based on their specific needs—whether it’s their specific medical condition or behavioral patterns, particularly in cases involving specialized care for conditions like autism.

iSteer has built a packaged solution that integrates these functionalities seamlessly into healthcare environments, allowing healthcare providers to immediately benefit from this advanced automation technology. This is the power of integrating AI by Workato into virtual healthcare workflows.

The New Frontier in Patient Care:

Seamless Transcript Processing. Today’s healthcare organizations face a dual challenge: managing large volumes of patient interactions while ensuring personalized care. With AI-powered automation, managing these conversations becomes significantly easier. Here’s how the integration of Google Meets, Zoom, or Microsoft Teams with Workato can enhance patient care by transforming transcript processing into actionable insights.

Automatically Capture and Process Transcripts:

First, integrating Google Workspace, Zoom, or Microsoft Graph API (for Microsoft Teams) with Workato ensures that every virtual meeting’s transcript is captured and processed in real-time. This workflow ensures that patient consultations are documented, and vital details such as symptoms, treatment plans, and patient concerns are readily available for further analysis. The transcript retrieval process is entirely automated, meaning clinicians can focus on patient care, knowing the system will store every detail accurately and promptly.

AI-Powered Insights for Clinician-Patient Conversations:

Once the transcript is captured, the AI by Workato connector steps in. This powerful tool analyzes the transcript to assess key information like:● Patient symptoms or specific criteria for diagnosis.
● Treatment recommendations and care plans.
● Behavioral patterns, especially in cases requiring specialized care, such as working with children or patients with autism.

These insights help clinicians and healthcare teams make informed decisions based on real-time data extracted from patient conversations.

Matching Patients to the Right Technicians or Healthcare Professionals 

One of the most critical aspects of patient care is ensuring that the patient is matched with the right healthcare professional. Whether it’s a technician, nurse, or therapist, AI by Workato analyzes patient discussions and suggests the most suitable professional based on the patient’s specific needs.

For example, in autism care, where behavioral patterns and specialized treatment play a pivotal role, the AI system reviews these factors and ensures that the assigned healthcare professional is well-equipped to handle the patient’s condition. 

Practical Use Case: How It Works 

Let’s look at how this works in practice. A clinician and patient engage in a virtual consultation through Google Meet, Zoom, or Microsoft Teams. The system automatically captures the transcript of this interaction, and AI by Workato analyzes the conversation, highlighting key symptoms and treatment plans. The AI system then identifies a technician with the right skills and experience, ensuring the patient gets the specialized care they need, such as in autism treatment. 

All this happens seamlessly, reducing the burden on healthcare providers while enhancing the quality of care delivered. 

Documenting and Storing Critical Data

Storing critical patient information, including meeting transcripts and AI-generated summaries, is just as important as generating it. This integration allows healthcare providers to store patient data in: 

  • Google Sheets for easy sharing. 
  • Healthcare CRMs like Salesforce, HubSpot, Zendesk or Zoho to track patient interactions. 
  • Databases like MySQL or PostgreSQL for long-term storage and compliance. 

With everything documented and accessible, healthcare teams have the information they need to provide continuous care, track progress, and make informed decisions.

Demonstrating Impact: Preparing for the Future of Healthcare 

The benefits of integrating AI-driven transcript processing go beyond day-to-day operations. The proof-of-concept phase allows healthcare providers to test the system in real-world scenarios, such as patient consultations or care planning sessions. This helps demonstrate the tangible impact AI can have on improving patient outcomes. 

By showcasing AI’s role in summarizing conversations, generating insights, and making technician-patient matches, healthcare organizations can see how AI can elevate patient care to new heights. 

Unlocking the Full Potential of AI in Healthcare 

This AI-powered transcript processing solution is ideal for healthcare organizations that deal with frequent patient interactions, especially in specialized care fields like pediatrics, autism, or chronic disease management. By leveraging tools like AI by Workato, healthcare teams can automate the administrative aspects of patient care, allowing clinicians to focus on what matters most—delivering personalized, high-quality care. 

As virtual care continues to expand, the ability to capture, analyze, and act on patient conversations will become a cornerstone of modern healthcare. With this solution, healthcare providers can stay ahead, ensuring that every patient receives the care they need, tailored to their specific conditions and behavioral patterns. 

See the Solution in Action

If you’re interested in seeing how this AI-driven transcript processing solution can transform your healthcare workflows, reach out to iSteer for a personalized demo. Our team will walk you through the entire process—from transcript analysis to technician matching—and show how our solution can be customized to meet your organization’s unique needs. Contact us today at sales@isteer.com to get started.

Unlocking hidden cloud cost

In today’s hyper-competitive business landscape, leveraging the cloud’s agility and scalability is no longer a choice, it’s a necessity. But for businesses like Sapiens, a leading insurance software provider, managing the ever-growing costs associated with sprawling cloud environments can be a hidden monster, silently draining budgets and hindering innovation.

The Challenge: Lost in a cloud of cloud Bills.

While the cloud offers unparalleled scalability and agility, managing costs across diverse cloud platforms can be a complex and time-consuming task. Traditional methods often leave businesses drowning in a sea of siloed data and disparate bills, making it nearly impossible to gain a holistic view of cloud spending. This lack of visibility can lead to:

Hidden Costs: Overutilized resources, duplicate services, and inefficient configurations can silently drain cloud budget.

Poor Decision-Making: Without a clear understanding of cloud spend, making informed decisions about resource allocation and optimization becomes a guessing game.

Budget Overruns: Inconsistent cost monitoring can lead to unpleasant surprises when the bill arrives, jeopardizing financial stability and hindering growth initiatives.

Sapiens Challenge: The Need for a Cloud Cost Management 

Sapiens, like many businesses, faced these very challenges. Their cloud-based software empowers insurance companies to innovate and thrive in the digital age. But even with a best-in-class platform, managing their cloud spend across various providers proved to be a significant hurdle. They needed a solution that could:

  • Unify Cost Data: Gain a single pane of glass view into their cloud spending across all cloud providers, eliminating data silos and ensuring complete transparency.
  • Optimize Resource Allocation: Identify cost drivers and optimize resource usage to ensure they were getting the most out of their cloud investment.
  • Control Spending: Proactively manage cloud costs with near real-time insights and anomaly detection to prevent budget overruns and maintain financial control.

The Sapiens, iSteer solution on Microsoft Fabric: A Beacon of Hope

Sapiens stepped in to collaboration with iSteer a leading cloud solutions provider to slay the hidden costs. With implementation of a robust multi-cloud cost analysis solution built on Microsoft Fabric, which led to paradigm shift where cloud cost data transforms into an engaging narrative with domain experience & technologies.

  •  Data model: Engineered a sophisticated data model, informed by the cost management aspects, which functions as the central hub for dissecting and evaluating cloud spending across a multitude of providers.
  • Unified cost view: Dataflows within Fabric seamlessly collect cost data from Azure Blob Storage and Azure Cost Management, providing a consolidated view of spending and eliminating siloed information. Sapiens finally had a clear understanding of their true cloud costs.
  • Actionable Insights: Fabric’s ability to transform raw cost data into a standardized format enabled in-depth analysis. Sapiens could now identify cost trends, pinpoint anomalies, and make data-driven decisions to optimize their cloud spending.
  • Track Key Performance Indicators (KPIs): Focus on what matters most! Developed custom KPIs tailored to your business needs, such as cost per department, resource utilization rates, or return on cloud investment (ROCI). Monitor these KPIs in near real-time through dynamic dashboards, identify areas for improvement and optimize cloud spending strategy.
  • Forecast budget: Implemented forecasting to create accurate budget forecasts. This proactive approach ensures stay within budget constraints and avoid unexpected cost overruns.
  • Drill down for granular insights: Delve deep into your cost data, slicing and dicing it by specific projects, teams, or resources. This granular view empowered to pinpoint areas for further optimization and make data-driven decisions.
  • Tailored custom calculations:  Included custom metrics like cost per subscription, cost per resource, forecast by granularity, MTD, YTD, MoM% or the impact of scaling specific resources etc. These custom calculations unlock a new level of insights and empower you to analyse your cloud costs from every angle.
  • Real-Time visibility: Sapiens gained real-time insights into their cloud spending, allowing for proactive cost management, and ensuring they stayed within budget.
  • Significant cost savings: By optimizing resource allocation and identifying cost inefficiencies, Sapiens was able to significantly reduce their cloud expenses, freeing up valuable resources for innovation and growth.

Slay your hidden cloud cost monster. Partner with iSteer for, the all-in-one solution that unleashes clear cost visibility and data-driven insights.

CREDIT RISK SCORING : Determine creditworthiness and make better decisions

Perspective:

Managing credit risk is always a complex problem to solve with ever changing market volatility and customer demographics. Here at iSteer, we help our client realize the potential of AI & ML in risk evaluation of their customer credit worthiness and lending personalization using the credit risk models, not only limited to user behavior but by adding geo-political and economic status of the terrain of consumers.

Business Challenges in Consumer Loans

Archaic form of risk evaluation:
Perhaps paper based, or traditional risk modelling techniques are resource intensive and resulting to many denials.

Virtual Data Layer:
Credit firms establishing centralized virtual data store combines omni-channel data leveraging SOA principles such as decoupling, reuse, and agility with key information governance principles, such as abstraction, shared semantic models and data standards, to enable IT to build and deploy a layered, enterprise-wide data architecture, this serves as a unified, enterprise-wide view of customer, demographics, Bureau, loans, marketing, utilities and other “Alternate data”

No utilization of “Alternate Data”:
Organizations not realizing the value borrower’s current situation or other extenuating factors, such as demographics, Utilities, Insurance details, resulting to loosing borrowers to competition business.

Individualized Approach:
Lack of more granular and individualized approach limiting the business not to oer the differential pricing of interest rates Omni-Channel experience
Lack of cohesion in the organization to treat th omni-channel borrowers and lack of providing the customer 360, leading to customer attrition. A data foundational layer such as data lake powered by TIBCO can be a solution for managing the disparate data coming from various channels for its correctness, completeness, accuracy and provision of real-time data services.

The Proposed Solution:

A data foundational layer such as data lake powered by TIBCO can be a solution for managing the
disparate data coming from various channels for its correctness, completeness, accuracy and provision
of real time data services.

Virtual Data Layer :

Credit firms establishing centralized virtual data store combines omni-channel data leveraging SOA  principles such as decoupling, reuse, and agility with key information governance principles, such as  abstraction, shared semantic models and data standards, to enable IT to build and deploy a layered,  enterprise-wide data architecture, this serves as a unified, enterprise-wide view of customer,  demographics, Bureau, loans, marketing, utilities and other “Alternate data” 

Enterprise Data Lake 

An enterprise data lake combines streaming and interactive analytics and operates on based huge  volumes of the structured, semi-structed and unstructured data pertaining to this solution , in a single  easy-to-manage distributed cluster. Helps to persist the data and run heavy machine learning risk  models to , This can be an optional data layer and iSteer recommends when there are heavy  analytical work loads should be considered on vide varieties of data 

Data science platform 

This layer anchors as advanced analytical engine for the model selection, model training , configuration  and create necessary workflows. The probability of the default score, customer credit risk profiling ,  customer segmentation and many more outcomes will be produced using state-of-the-art-data science  platform allows organizations to expand the data science deployments across the organizations with  flexible authoring and deployment capabilities/

 

Collaboration, Crowdsourcing, Governance: Define the future of data cataloging

iSteer’ s solution leverages the TIBCO Omni-Gen platform offers a robust, full-featured
data catalogue system encourages collaboration and crowdsourcing with capabilities
such as ratings, reviews, annotations, lineage, deprecations. This is the
human-machine interface that breaks down the organization silos and fosters the
culture of sharing- data sharing, knowledge sharing, process sharing, analysis sharing.
The solution becomes data epicentre connecting people, data, and use cases to meet
and exceed the enterprise business challenges.

Our solution addresses the key features of accessing heterogeneous data across the
business, operational & field systems, and visualization against a backdrop of spatial
frameworks and provide meaningful contextual analysis. Yet this huge data is often
trapped in individual department silos throughout the enterprise. With numerous
disparate information technology (IT) as well as operational technology (OT)
software systems, changes to one system are often not adequately reflected in the
others. It becomes very crucial to define the critical data assets by crowdsourcing
and collaborating among business & technological teams to be able to derive
meaningful business information from the data. The goal of the comprehensive
solution is to gather and consolidate metadata, data quality, data lineage, rule
management from a variety of sources and displays it in a timely and meaningful way
to the business & technical users for driving your digital transformation initiatives

DO YOU HAVE THESE CHALLENGES?

Disparate Data Sources:
When the information exists in separate silos and never fully comes together, could be
holding your data or digital transformation initiatives, particularly analytical needs.

Data Trustworthiness:
Increased need of data sharing among multiple business units and organizations,
and you cannot define its trustworthiness or quality of the data.

Data Inventory:
Unavailability of catalogue of the data assets, data lineage and rules, holding up your
downstream system requirements.

Data Governance:
Lack of data governance counsel, no ownership on the data.

Data Compliance:
No central place to organize and retrieve information in a manner that helps your
organization to comply with regulations such as GDPR.

COLLABORATION AND CROWDSOURCING WITH DATA CATALOGUE  AND DATA GOVERNANCE:

Our solution provides a clean separation of data discovery, data lineage, integration,
data quality, and data governance tiers. It features a pluggable framework to allow
required integrations, functionalities, and features to expand over time. Our crowd sourcing solution enables almost everybody in your organization with equal
and full rights and is encouraged to participate. Everyone has self-service access to
add key data elements, propose business metrics, flag a data type, request data
sharing, and more. Powered by TIBCO’s Omni-Gen platform that includes appropriate
clean and control tools (e.g., Data Quality, Rule Management, workflow, commenting,
suggestions, machine learning, etc.) you can grow a very collaborative community
including norms that provide a very resilient barrier against total chaos.