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Leading Health-Tech Platform Improves Application Performance by 50% With iSteer’s Cloud Ops Services
iSteer is a leading provider of IT services to the world’s top-tier health-tech organizations. By maximizing performance and minimizing downtime, we’ve helped countless customers in North America, Europe, and Asia maximize their business efficiency. Recently, we were able to help a customer improve application performance with our best-in-class Cloud Ops Services.
Business Overview
Our client is transforming patient experience by bridging the technology gap that exists in primary healthcare. With a hybrid healthcare and fulfilment model, they will connect patients in underserved markets with healthcare providers and key ecosystem players digitally, and execute this through a robust 3-tier system of hubs, spokes, and satellite health centers.
There were several cloud-related issues affecting the client’s day-to-day business operations. iSteer was able to address the challenges they were facing which were resolved based on the tested methodologies that are tailor-made to suit any of Cloud Platforms, any type of Applications and built on any Tech-stack.
iSteer’s 6 Key Service Categories With Enterprise Custom Features
Challenges
In today’s digital landscape, efficient cloud operations management is crucial for businesses to thrive. With the rapid adoption of cloud technology, organizations are constantly seeking ways to optimize their operations, enhance security measures, and reduce costs.
Our customer had a significant number of Cloud-related issues that were affecting their business operations:
- Slow application performance
- Data security concerns
- High costs associated with managing cloud infrastructure
The performance of an application goes beyond its code and logic and several factors can then impact the performance such as –
- Network Latency (Network Environments)
- Database, Kernel TCP/IP Stack & protocol serialization (Server Performance – I/O, Mem & CPU Utilization), offloading & scheduling
- Security Overhead
At iSteer, we help customers identify all bottlenecks in applications; front-end, backend and even in databases.
Challenges
In today’s digital landscape, efficient cloud operations management is crucial for businesses to thrive. With the rapid adoption of cloud technology, organizations are constantly seeking ways to optimize their operations, enhance security measures, and reduce costs.
Our customer had a significant number of Cloud-related issues that were affecting their business operations:
- Slow application performance
- Data security concerns
- High costs associated with managing cloud infrastructure
The performance of an application goes beyond its code and logic and several factors can then impact the performance such as –
- Network Latency (Network Environments)
- Database, Kernel TCP/IP Stack & protocol serialization (Server Performance – I/O, Mem & CPU Utilization), offloading & scheduling
- Security Overhead
At iSteer, we help customers identify all bottlenecks in applications; front-end, backend and even in databases.
Solution
The iSteer team worked closely with the customer to understand their specific business needs and developed a customized solution that addressed the above challenges.
One of the key success stories of iSteer lies in its ability to dramatically improve application performance. By leveraging our expertise in cloud ops management, iSteer was able to help its clients enhance their Application Performance by an impressive 50%. This not only resulted in improved user experience but also boosted overall business productivity.
Data Security is another critical aspect that iSteer excels at addressing. Through the implementation of robust security measures and best practices, iSteer successfully reduced data security risks for its client by an astounding 80%. This ensured that sensitive information remained protected from potential threats or breaches.
Cost Optimization is always a top priority for businesses operating in the cloud environment. Recognizing this need, iSteer implemented strategic cost management strategies that led to significant savings for the customers. By identifying inefficiencies and implementing tailored solutions, iSteer helped its clients cut down cloud management costs by an impressive 30%, allowing them to allocate resources more effectively.
50%
Improve application performance by
80%
Reduce data security
risks by
30%
Cut down cloud management costs by
With a strong focus on automation, security, availability & resiliency, governance, and cost & billing optimization, iSteer has been able to deliver outstanding results for its customers.
Figure-1 depicts the monthly issues reported and how it is categorised into various priority levels. After the deployment of iSteer’s Cloud Ops solutions, there is a steep decline in the number of issues reported per month, over a span of 10 months from September 2022 till June 2023.
Conclusion
Overall, iSteer’s customer success story in CloudOps showcases our expertise in operations management and highlights the tangible benefits we bring to businesses. With our comprehensive suite of cloud solutions and unwavering commitment to excellence, we continue to empower organizations with efficient and secure cloud environments while driving growth and maximizing returns on investment.
If your organization is facing similar are cloud-related issues, we would be happy to help you find a solution that meets your business needs.
Check out our other use cases here.